Multilingual Support & Content Moderation Specialist Sofia

MULTILINGUAL CUSTOMER SUPPORT & CONTENT MODERATION ROLES – SOFIA, BULGARIA

We are currently hiring multilingual professionals for Customer Support Consultant/Advisor and Content Moderation opportunities with leading international companies in Sofia, Bulgaria.

Location: Sofia, BulgariaStart Date: Ongoing 2026Work Model: On-site / Hybrid depending on project

Languages Hiring

• Norwegian
• German
• Dutch
• French
• Polish
• Danish

Salary

EUR 1280 – 2100 gross/month (Salary depends on language proficiency and role)

Additional Benefits

• Approx. EUR 150 rental allowance per month for the duration of the contract
• Paid training
• Medical insurance
• Performance bonuses
• International work environment
• Career growth opportunities
• Long-term stable employment

Relocation Support Provided: Approx. EUR 75 flight reimbursement (can be reimbursed upon arrival or with the first salary depending on project), 2-3 weeks accommodation, real estate administrative assistance

Available Roles

• Customer Support Consultant
• Customer Support Advisor
• Content Moderator
• Customer Experience Specialist

Key Responsibilities

• Assist customers via phone, email, and chat
• Review and moderate online content according to platform policies
• Resolve customer queries efficiently and professionally
• Escalate sensitive or complex cases when necessary
• Maintain high quality and productivity standards
• Deliver excellent customer experience in a fast-paced international environment

Requirements

• Fluency in one of the required languages
• Good English communication skills (B2 preferred)
• Strong communication and interpersonal skills
• Customer-focused and detail-oriented mindset
• Comfortable working in an international environment
• EU citizenship or valid work authorization or refugee status ONLY

Why Sofia?

Sofia offers a low cost of living, vibrant international community, modern lifestyle, and excellent career opportunities within multinational companies. Bulgaria has become one of Europe's fastest-growing multilingual hubs for customer support and digital operations.

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