Monitored Retrofit Manager (A330/A340/A350) - H/F

Airbus Commercial Aircraft is looking for a Monitored Retrofit Manager (f/m) in Toulouse, France to support widebody aircraft maturity and retrofit programs.

Responsibilities

• Industrialize Supply Chain by analyzing and planning industrial lead times & capacity; understand the technical solution and take the lead of the deployment (responsible on behalf of Program Support).
• Contribute & challenge Program Support retrofit & mitigation strategy and support development of technical solutions.
• Translate the Program Support & retrofit requirements (target cost per aircraft, embodiment rate, policy, etc.) into inputs to other departments, including the Supply Chain managers.
• Provide all required inputs to Supply Chain Managers to enable supply chain industrialisation of retrofit with kits or complex retrofit.
• Contribute to negotiation supplier capacity & cost alignment with Procurement (PMR/PCR/PES), material management.
• Define & steer all inputs from Engineering, Procurement, Suppliers, Supply‑chain, Program to ensure global retrofit strategy in accordance with retrofit objectives (time, cost, quality) and the retrofit embodiment until final fleet completion.
• Influence retrofit strategy considering inputs from Supply Chain Managers (limitations on inventory, volume, supply chain capacities, sales, etc.).
• Follow‑up and monitor each individual retrofit campaign, ensuring OTQC delivery of material (parts, tooling, kits & equipment) of each project until completion of each MSN; collaborate with Supply Chain Manager for customer order priorities on any retrofit with kits.
• Support the Airline/Program Support for any industrial queries on a retrofit or Airbus parts mitigation.
• Manage an airline portfolio: implement trustful relationships with major operators to accelerate embodiment of retrofit campaigns.
• Build and agree on operator retrofit packages for A/C groundings, in particular for C checks involving major structural retrofits.
• Contribute to sustain Operational Reliability (OR) by closing fleet improvement retrofits with this major operator.
• The Airline Manager is the voice of the customer for any industrial queries on a retrofit or Airbus parts mitigation; participate to SMM, TRM with their dedicated airline portfolio on Program Support request.
• Support specific airline needs (specific grounding, working parties) or specific projects linked to monitored retrofit packages.

Deliverables

• Industrial inputs for mitigation & retrofit strategy, supplier negotiation & eRSP management.
• SB scrutiny & LOC validation; Retrofit Information Letter (RIL).
• Retrofit planning & priorities; airlines grounding dates or constraints.
• Preq & GR for equipment.
• Customer retrofit dashboards (CQD KPI) including embodiment rate if required, action plan & cost follow‑up.
• Customer dashboards & review.

Qualities and Experience

• Overall aircraft knowledge or the ability to quickly adopt technical insight.
• Proven airline customer‑facing experience.
• Customer focused mindset.
• Ability to create a strong and trustful customer relationship and manage customer expectations.
• Listening to the customer and being able to give clear explanations and resolve potential issues.
• Knowledge of Airbus S organization and its processes.
• Good communication skills with internal and external customers.
• Program management and the right skill sets to drum‑beat the internal organization to ensure contractual commitments, customer satisfaction, cost and revenue targets.
• Capacity to build and own project path and maintain project consistency at any time.
• Demonstrated ability to organise and coordinate multiple tasks, build strong cross‑functional relationships and communicate effectively with all levels of the organization.
• Problem‑solving mindset; dynamic, proactive, good organisational skills.
• Good team player; ability to collaborate with cross‑functional teams based on different locations and foster consistent ways of working.
• Curious and open‑minded for change and continuous improvement.
• English advanced level (written and spoken); an additional language would be an asset.

Benefits

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance: Extra days‑off for special occasions, holiday transfer option, Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services centre, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e‑learning courses to develop employability, certifications, expert career path, accelerated development programmes, national and international mobility.

EEO Statement

Airbus is committed to equal opportunities for all and welcomes applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. We do not ask for any monetary exchange in the recruitment process.