Mobile Solutions Engineer
Overview
We are seeking a Mobile Solutions Engineer specializing in HID’s Mobile Access (MA) solutions. This dual specialist role works exclusively with HID Mobile Access solution deployments, combining Cloud-based SaaS solution design with traditional Physical Access Control Systems (PACS).
Responsibilities
- Work with Sales during the sales cycle to qualify, position, and demonstrate how HID Mobile Access implementations help customers exceed business requirements.
- Serve as subject matter expert in customer workshops, addressing technical objections and guiding solution design.
- Translate technical concepts into clear value for non-technical stakeholders.
- Lead in-depth technical discussions with clients, partners, and internal teams.
- Provide field feedback to Product Management and Engineering for roadmap development.
- Represent HID Global at trade shows, partner summits, and customer‑facing events.
- Deliver compelling product demonstrations and technical presentations.
- Train partners and end users on HID Mobile Access technologies; provide guidance on PACS solutions and protocols (OSDP, RS‑485, Wiegand, AES, ISO, etc.) as needed.
- Support integration discussions covering APIs, IAM frameworks, and enterprise infrastructure.
- Provide training support to all personas involved in the process of selecting, installing, and configuring HID PACS products.
Education & Experience
- Bachelor of Science Degree or 2 years of Technical Support or Engineering experience highly preferred.
- Minimum 3 years in IT, Security, or Presales roles.
- Prior exposure to PACS technologies such as RFID and associated hardware.
- Strong experience in IT Security, Networking, Mobile Applications, and SaaS/Cloud platforms.
- Training experience.
Technical Skills
- Strong knowledge of operating systems (Windows, Linux) and enterprise IT infrastructure.
- Familiar with integration methods (RESTful APIs, SDKs).
- Understanding of Identity & Access Management (IAM) including LDAP, SAML, OAuth, OIDC.
- Knowledge of mobile and wireless protocols: BLE, NFC, UWB, LTE/5G.
- Awareness of cryptography (AES, RSA, ECC), PKI, and logical access solutions (FIDO2/WebAuthn).
- Network security (firewalls, DMZ, VPN).
- Familiarity with end‑to‑end PACS components and protocols a strong plus.
Benefits
- Competitive salary and rewards package.
- Competitive benefits and annual leave offering, allowing for work‑life balance.
- A vibrant, welcoming & inclusive culture.
- Extensive career development opportunities and resources to maximize your potential.
- To be part of a global organization that pioneers hardware, software and services that allow people to confidently navigate physical and digital worlds.
Why apply?
- Empowerment: Work as part of a global team in a flexible work environment, learning and enhancing your expertise.
- Innovation: Drive change and share forward‑thinking ideas that shape future outcomes.
- Integrity: Results‑oriented, reliable, and valued for authentic contributions.
Diversity & EEO Statement
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal‑opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact
Eligibility
- Applicants must be currently and legally authorized to reside and work in the hiring country.
- HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
- International relocation or remote work arrangements outside of the hiring country will not be considered.