Meeting & Event Assistant

Languages

• Fluent in French and English (written and verbal), with the ability to communicate effectively with internal stakeholders and external partners.

Key Responsibilities

Onsite Operations

• Provide consistent service and operations per EMEA Guest Services playbook standards
• Set up meeting/events spaces (furniture, catering, office supplies)
• Refresh meeting rooms as needed (beverages, clear dishes)
• Check all spaces prior to events
• Check deliveries accuracy and report any discrepancies
• Escort event suppliers (catering, technical, décor)
• Install signage on community boards
• Responsible for storage maintenance, organization and cleanliness

Support & Escalation

• Escalate challenges and issues
• Attend regular meetings and briefings as necessary
• Serve as main operational point of contact for meeting & event hosts
• Proactively suggest improvements for customer experience
• Support coordinators on admin tasks (ticketing, room bookings), in charge of managing simple meeting requests.

Service Delivery

• Deliver customer service to client standards
• Perform ad hoc duties to meet business needs
• Demonstrate flexibility and willingness to support team

Skills and Experience

• Minimum 2 years of experience in operations, facilities support, hospitality, or event coordination
• Fluent in French and English (written and verbal)
• Strong organizational and time-management skills with the ability to prioritize multiple tasks
• Excellent communication and interpersonal skills
• Proactive approach with strong attention to detail
• Ability to work independently and as part of a team
• Comfortable using workplace management systems and ticketing tools
• Customer service-oriented mindset with a professional demeanor
• Flexibility and adaptability to changing business needs