Marketplace Operations Manager - Marcas

Product Catalogue Management

• Administer and maintain product catalogues, continuously improve category structures.
• Define and maintain the product and offer attributes required for each category.
• Upload product catalogues using Excel and CSV files and verify successful product creation and activation, maintaining consistency across product identifiers.
• Identify and resolve import errors, mapping issues, draft products, missing categories and duplicate records contributing to product data governance rules and catalogue management standards.

Supplier Catalogue Onboarding and Offer Management

• Coordinate the catalogue onboarding of new suppliers from initial data collection through offer activation while supporting integration processes to suppliers.
• Collect product, pricing, stock, lead time, service area and commercial data while maintaining category-specific import templates.
• Perform or supervise initial uploads and validate that offers are correctly published and activated, maintaining clear onboarding status tracking for each supplier.
• Coordinate updates to prices, stock, lead times, units of measure, covered ports and commercial conditions, confirming that offers remain connected to the correct products following updates.

Catalogue Data Structuring Quality, Standardisation and Continuous Improvement

• Harmonise supplier data received in different structures and formats, defining standards and identification.
• Design and maintain catalogue templates by product family, defining mandatory, optional and category-specific fields.
• Ensure transformation rules and supplier data changes are traceable and documented, implementing quality controls before and after each catalogue import.
• Produce error reports and corrective action plans, monitoring catalogue completeness, accuracy and activation indicators, improving onboarding templates, mapping rules and operating workflows.
• Support the industrialisation of catalogue imports and updates through APIs, scheduled feeds or other integration methods.
• Document recurring incidents and contribute to an operational knowledge base.
• Participate in testing Izberg enhancements and connected system changes.

Stakeholder Coordination

• Act as the operational point of contact for suppliers on catalogue-related matters.
• Work with Category Managers to validate assortments, category structures and data requirements.
• Coordinate with IT and integration teams on data flows, technical defects and system synchronisation.
• Collaborate with procurement and operations teams to understand user and business requirements.
• Escalate technical issues to the relevant platform provider or implementation partner.
• Prepare regular status updates, risks and action plans for the Marketplace Manager.
• Maintain clear documentation of mappings, decisions, ownership and outstanding actions.

• Bachelor’s or Master’s degree in e-commerce, supply chain, procurement, data management, business information systems, international business or a related field.
• Ideally 3–5 years of relevant experience in catalogue management, PIM or MDM, marketplace operations, supplier onboarding, B2B e-commerce, supplier data or digital procurement.
• A less experienced profile may be considered where there is strong Excel capability, demonstrable data aptitude and hands‑on catalogue import experience.
• B2B marketplaces, professional distribution, industrial products, spare parts, technical supplies, procurement, e‑procurement, supply chain or maritime services.
• Knowledge of the maritime sector or IMPA classification is desirable but not essential.
• Fluent professional English, written and spoken, is essential, additional languages are an advantage in an international supplier / client environment.
• Solid understanding of product catalogue management principles, with experience with a PIM, marketplace, MDM or e-commerce platform.
• Good command of product, offer, variant, SKU, GTIN, manufacturer reference and taxonomy concepts, ability to design category structures and attribute models.
• Understanding of data matching, normalisation and deduplication.
• Advanced Excel, data manipulation and validation, experience preparing and controlling CSV files.
• Knowledge of Power Query is strongly preferred; Power BI knowledge is an advantage.
• Disciplined approach to version control, corrections and audit trails.
• Experience with platforms such as Mirakl, Akeneo, Salsify, Pimcore or Syndigo, plus general understanding of APIs, CSV or XML feeds, SFTP and system‑to‑system data exchanges.
• No development background is required, but the successful candidate must be able to work effectively with technical teams.
• Highly organised, rigorous and detail oriented.
• Analytical mindset with the ability to investigate the root cause of data issues.
• Comfortable working with large and heterogeneous datasets, capable of structuring and improving partially manual processes.
• Clear communicator who can make technical data requirements understandable to suppliers, persistent and diplomatic in follow‑up.
• Autonomous, solution-oriented and able to escape blockers appropriately.
• Comfortable coordinating international stakeholders without direct reporting authority.