Market Executive, Europe(MJ003958)

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Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com , Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

We are looking for a pro‑active team player with a passion for travel and great organizational skills, to join our team in Frankfurt, providing support to the hotel partners and the hotel supply network.

Purpose of the role

We are looking for a pro‑active, commercially‑driven team player with a passion for travel, strong sales drive, and great organizational skills to join our happy team. In this role, you will work closely alongside Market Managers to assist in managing hotel portfolios, actively engaging hotel partners over the phone to maximize supply quality and hunting for new hotel partnerships to expand our regional coverage.

Responsibilities:

• Assist Market Managers in managing hotel portfolios, supporting portfolio growth, partner retention, and market strategy execution
• Drive supply quality through daily partner calls to optimize rate competitiveness, secure peak room availability, and launch strategic promotions
• Conduct cold calling and targeted outreach to search for key decision‑makers, acquire new properties, and sign new hotel partnerships
• Onboard, train, and activate new hotel partners on extranet management while overseeing back‑end operations (rates, allotment, accounting, notifications, and cancellations)
• Conduct market and competitor research to identify portfolio growth opportunities and ensure overall competitiveness
• Prepare business review reports and market analyses as necessary

Qualifications:

• Strong communication, cold-calling, negotiation, and influencing skills with a sales‑oriented mindset.
• Detail‑oriented and fast learner able to offer a consultative commercial approach to our partners
• A minimum of 1 year of commercial, sales, or account management experience in e‑commerce, travel/OTA, marketplace, revenue management, or SaaS environments.
• Able to work independently with minimal supervision and big sense of ownership
• Dynamic, proactive, positive, target‑driven, and a good team player
• Start‑up background with multitasking capability it’s a plus
• Ability to work in a fast growing company with capacity to quickly adapt to changes
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint and Google Workspace
• Relevant experience in an OTA or hospitality environment is an asset
• Commitment, proactivity, sense of ownership and enthusiasm with a real desire to grow and learn
• Native or fluent in French (obligatory)
• Legally authorized to work in France.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.