Managing Director CTF M/F

Mission

Achieve sales targets on volume/margin across different sales tiers, segments and channels; develop customer network across the country, define Go‑To‑Market; closely work with the Central European team on Sales Operations, Pricing, Service and Finance objectives; represent the company towards local and national authorities.

Responsibilities

• Customer Focus: create and roll out the right sales strategy for the country to drive revenue growth across the different markets (Truck, Trailer and LCV); develop & maintain personal direct customer relationships across the country, leveraging sales with the main Key Accounts.
• Organize field sales teams and work closely with the sales back‑office team to deliver high‑quality performance to raise customer satisfaction measured through NPS; initiate actions to meet and anticipate market requirements.
• Develop deep market intelligence and set priorities within the different channels (Body‑Builders, end‑users and OEMs).
• Drive customer satisfaction through network/product quality action plans involving service teams and network structuration.
• Financial objectives: accountable for sales forecasting within the country and tracking/managing sales performance by market; along with the ETT General Manager & Sales Director, optimize the deployment of sales resources to scale coverage and limit cost of sales; collaborate with the central team to set targets and implement sales strategies and campaigns, including the deployment of the service sales growth strategy.
• Responsible for the country P&L.
• People Manager: coordinate the different departments (sales, sales support & service); lead effectively by selecting, developing and coaching team members and setting an example as an ethical leader; prepare a succession plan for his own and other key positions.
• Continuous improvement: drive deployment of standards & processes (incl. SIOP, EHS); responsible for controls & compliance at country level and compliance with local laws; improve efficiency and optimize local processes/systems; focus on selling service solutions and spare parts.

Role‑Related Skills, Knowledge and Experience

• Fully understands all sales standard processes from lead identification to deal closing.
• Good experience in leveraging Salesforce to manage sales operations and teams.
• Masters our product and service offering and can benchmark with competition.
• Understands customer needs and provides appropriate response via careful selection of the best suited equipment, solutions delivery and/or services proposals.
• Understands pricing mechanisms, margins and their impact on company financials.
• Understands market situation, customer segments, sales potential and competition.
• Masters pricing negotiation, key account management and sales forecast accuracy.
• Drives change by leading with example, demanding results and creating a winning culture.
• Pro-actively takes actions to improve local performance and shares best-practices.
• Expert in teamwork – creating a productive, positive and inspiring environment.
• Communicates effectively, has ability to connect with employees at all levels.
• Proven track record of selecting and developing strong talents.
• Coaches on daily routine according to Carrier Way values.
• Demonstrates personal integrity and leadership, role-modeling company values.
• Outstanding people interactions and networking skills.
• Demonstrates ability to take decisions and solve problems at a large complexity, considering multiple aspects and nuances.
• Results oriented with ability to work in ambiguous situations.

Qualifications

• Master’s degree or equivalent experience in business or sales management function.
• Strong cross‑functional management experience with solid hands‑on experience in P&L management, sales, strategy development & deployment and business transformation.
• English language – advanced.
• Automotive/Truck/Transport/Cold-Chain sector knowledge/experience mandatory.

Equal Opportunity Statement

Carrier is committed to fair treatment and non‑discrimination. All qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other protected category. Reasonable accommodations are available upon request. Contact us at for assisted hiring.