Manager – Organization and Digital Transformation

• Define and lead operational, digital, and organizational transformation projects
• Oversee the redesign of key processes across finance, supply chain, HR, IT, and marketing
• Support the implementation of technology solutions such as ERP systems, CRM platforms, collaborative tools, and AI
• Identify innovation opportunities and develop strategic recommendations
• Conduct assessments and opportunity or feasibility studies
• Develop requirements specifications and manage calls for tender
• Facilitate requirements-gathering workshops
• Oversee project quality, timelines, budgets, and risks
• Lead governance processes and steering committees
• Draft functional specifications
• Prepare and manage testing and user acceptance testing (UAT)
• Prioritize development work and manage the backlog with the technical team
• Prepare the deployment plan and track progress KPIs
• Analyze impacts and develop change management plans
• Design engagement initiatives tailored to teams and corporate cultures
• Organize and facilitate training and awareness sessions
• Lead project teams and coordinate engagements
• Serve as the liaison between the client and the team, anticipate risks, and propose solutions
• Manage client relationships, identify opportunities, and contribute to the growth of the practice
• Participate in calls for tender and prepare commercial proposals
• Monitor team performance, develop team members’ skills, and ensure the quality of deliverables
• Share best practices and provide methodological support to consultants
• Contribute to the Group’s internal and cross-functional projects, particularly in CSR, HR, and Marketing

Requirements

• Master’s degree (or equivalent), preferably from a business school
• At least 7 years of experience in consulting and/or within a transformation or internal consulting function
• Strong command of the project life cycle, including the V-Model
• Strong command of Agile methodologies (Scrum, SAFe, etc.)
• Interest in information systems and digital projects, particularly ERP, CRM, logistics, and HR solutions
• Ability to manage complex projects and lead change
• Good written and spoken English
• Willingness to travel domestically and internationally
• Strong analytical skills
• Excellent written and verbal communication skills
• Methodical and rigorous approach
• Ability to lead projects independently
• Strong customer focus and adaptability
• Ability to bring contributors together and build consensus

Core Competencies

Demonstrates expertise in leading operational and digital transformation projects, with a strong focus on managing complex projects, implementing technology solutions like ERP and CRM systems, and facilitating change management. Proven ability to analyze impacts, develop strategic recommendations, and enhance team performance through effective communication and training initiatives.

Highest-signal resume keywords

• Project Life Cycle Management
• Agile Methodologies
• ERP Systems Implementation
• Change Management
• Client Relationship Management

Hard Skills

• Project Management
• Requirements Specification
• Feasibility Studies
• User Acceptance Testing
• Budget Management
• Risk Management
• Process Redesign
• KPI Tracking
• Governance Processes
• Analytical Skills

Soft Skills

• Excellent Communication Skills
• Customer Focus
• Adaptability
• Team Leadership
• Consensus Building

Certifications & Qualifications

• Master’s Degree

Industry Keywords

• Consulting
• Transformation Projects
• Digital Projects
• HR Solutions
• Supply Chain Management
• Finance Processes
• Marketing Strategies

Tools & Technologies

• ERP Systems
• CRM Platforms
• Collaborative Tools
• AI Solutions