Manager of Billing and Administration

Role Overview

The position of Manager of Billing and Administration reports to the Director of Accounts Receivable supporting the Biologics by McKesson locations in Cary, NC, Fort Worth, TX and Clermont, KY. This position will be primarily responsible for developing and implementing plans to enhance the Company’s ability to process medically billed claims and related transactions. It also handles administrative tasks associated with claims and invoice processes, including but not limited to distributing patient statements, reviewing incoming mail, and sending payments received to the lockbox. The role works closely with Operations, Payer Access, Cash Applications, Account Management, Compliance and Finance teams to establish appropriate billing processes that enhance the revenue management cycle within the +$6B business supporting Oncology, Rare & Orphan and Cell & Gene product lines. The position is expected to have between 3-5 direct reports depending on volume throughput.

Location

This role is hybrid and will have varying in-office requirements depending on location. Cary, NC employees must be in the office at least one day per week; Fort Worth, TX employees must be in the office at least two days per week.

Compensation

Target salary for this role is between $80,000 and $85,000 along with a 7.5% bonus.

$63,800 - $106,300

Key Responsibilities

• Responsible for the team processing medically billed claims via the pharmacy management system (CareTend) and the medical billing system (WayStar).
• Support the manufacturer’s chargeback process by having the team invoice/submit chargebacks.
• Manage the billing and invoicing process related to the Exelan VA Lenalidomide program.
• Periodically review billing processes and control activities to enhance departmental performance.
• Responsible for supporting AR department with administrative functions, including patient statement distribution, managing incoming mail, consolidating/distributing incoming checks to the lockbox.
• Reinforce a customer‑centric culture that builds highly collaborative relationships with Biologics’ Patients, Operations, Payer Access, Cash Applications, Account Management, Sales, Compliance and Finance teams and other support departments.
• Review internal controls, policies and procedures for consistency and ensure controls are followed by subordinate staff, adjusting as needed.
• Continue to strengthen partnership with Compliance department to align and prioritize collection activities.
• Support Accounts Receivable and Collection activities as defined within the ever‑changing scope of the business.

Competencies and Best Practices for High Performers

• Strong diplomatic skills with an ability to consistently think proactively with a customer‑centric focus.
• Demonstrated ability to influence individuals and exercise good judgment in a fast‑paced decision‑making environment.
• Strong ability to provide excellent customer service and collaborate across multiple functions and levels of the organization.
• Proven ability to lead a team.
• Excellent communication and interpersonal skills capable of promoting trust and collaboration.
• Self‑motivated, extremely organized, and capable of handling multiple initiatives.

Additional Knowledge and Skills

• Knowledge and understanding of Uniform Commercial Code, business law, health insurance regulatory practices, and credit & collections principles.
• CPR+, CareTend, WayStar and SAP systems experience highly preferred.
• Strong analytical capabilities (Excel spreadsheet skills and spreadsheet analysis techniques required).

Minimum Requirements

Degree or equivalent experience. Typically requires 6+ years of professional experience and 0-2 years of supervisory experience.

Education

Bachelor’s degree in finance, accounting or related field required. MBA preferred.

Critical Skills

• 6+ years of Medical Billing experience with 2+ years of management experience in a fast‑paced, dynamic environment with exposure to customers and internal sales teams.
• Knowledge of the specialty pharmacy industry is preferred.

Benefits

McKesson offers a hybrid work arrangement based on recent updates to our in-office/work‑from‑home model. If located in the Dallas‑Fort Worth area, the selected candidate may be expected to work on‑site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in‑office days may be designated according to team needs and business priorities.

We are proud to offer a competitive compensation package as part of our Total Rewards. The pay range is aligned with McKesson’s pay philosophy and will be compliant with applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities, may be offered. For more information regarding benefits at McKesson, please visit the benefits page.

Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit the Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including those with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada). Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

McKesson is an impact‑driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.