Manager, Commercial Operations

Commercial Operations Manager

Salary Range: $111,400.00 to $139,200.00 (California). Salary may vary with location.

Purpose of the Role: The Commercial Operations Manager supports divisional commercial goals through planning, performance tracking, and cross‑functional coordination. Working closely with Commercial leadership and internal enablement teams, this individual translates strategic priorities into actionable plans while supporting the execution of key commercial processes and initiatives.

Key Responsibilities

• Support the Commercial Operations Director with reporting, data collection and consolidated feedback to coordinate divisional meetings and communication touchpoints including business reviews, commercial scorecards and town halls.
• Partner with Division Commercial leaders (DVP, AVPs, State Managers/Directors) to operationalise commercial strategy by developing and communicating clear planning guidance and providing detailed performance reporting.
• Assist in preparing strategic presentations and divisional updates for senior leadership using cross‑functional inputs.
• Prepare reports (in Power BI and PowerPoint) and summaries for division management and other internal and external stakeholders.
• Track and report key sales KPIs; collaborate with Commercial Finance and Performance Management to monitor execution and results across the division.
• Assist with the preparation and analysis of commercial performance reports to identify trends, opportunities and areas for improvement.
• Support the implementation and follow‑up of OKRs across the division through detailed reporting, data‑driven goal setting, outlet targeting and performance management systems.
• Identify business opportunities, including distribution gaps, customer and brand opportunities within the division.
• Collaborate with Sales and Finance teams on divisional forecasting (volume/value) to ensure alignment with commercial and financial objectives.
• Provide oversight and consistency to the Sales Commit forecast and the overall RF cycle; assist with monthly reporting, data collection, consolidation and commentary.
• Assist sales leads with reporting to inform current and future sales commit forecasts and reporting templates.
• Support rollout of national initiatives (e.g., D‑STAR, PRIME) within the division by organising informational meetings/training, developing timelines and reporting milestones and performance.
• Coordinate with key stakeholders in Commercial Excellence, Marketing, S&OP, Finance and Chains teams to ensure consistent communication and aligned execution.

Required Qualifications

• Bachelor’s degree in Business, Marketing or a related field.
• 5–7 years of experience in commercial operations, sales support or business analysis roles, preferably in consumer goods or beverage industry.
• Advanced/Expert proficiency in Microsoft Excel and Power BI systems.
• Strong data analysis skills and experience using reporting tools and dashboards.
• Excellent written and verbal communication skills.
• Advanced project management and coordination skills.

Benefits

Flexible work policy with hybrid options and remote work up to two days a week.

Equal Opportunity Statement

Pernod Ricard USA is an Equal Opportunity Employer. We employ qualified individuals based solely on ability, training and experience, and do not discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms. Pernod Ricard USA is committed to full inclusion of all qualified individuals and will provide reasonable accommodations for persons with disabilities during the hiring process. To request accommodation, contact