Mail Deliverability Manager

WHY WE NEED YOU?

Our growth is driving us to strengthen our Mail Deliverability team to take full control of our mail stack and create specialized monitoring tools.

Your mission will be to manage mail deliverability for our TEM and Mailbox products in order to ensure our customers can use our mail solutions with an excellent reputation and zero deliverability issues.

YOUR FUTURE TEAM

We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together.

You will be part of a team of 5 people focused on production. This is a newly created role within a growing team currently composed of two Specialist and two Advanced profiles, where you will lead the charge on project creation and technical oversight of the mail stack.

YOUR DAILY ROUTINE

• Manage and optimize mail deliverability for TEM and Mailbox products
• Design and build a custom monitoring stack for mail performance and reputation
• Take full ownership of the mail stack to ensure high-quality service
• Monitor and combat spam to protect the platform's reputation
• Identify and resolve technical bottlenecks affecting mail delivery
• Develop internal tools to automate deliverability tracking
• Collaborate with production teams to maintain a robust infrastructure
• Stay updated on global mail security and deliverability standards

ABOUT YOU

Hard Skills:

• Strong expertise in Mail Deliverability and anti-spam mechanisms
• Deep understanding of mail protocols and authentication (DMARC, RUA/RUF, SPF, DKIM)
• Experience building or managing Mail monitoring tools
• Solid background in Mail Stack management
• Proven experience in production environments

Soft Skills:

• Strong Communication skills
• Natural Leadership and ability to Influence technical decisions
• High level of Flexibility to adapt to a project-creation environment
• Problem-solving mindset to diagnose sudden reputation drops

WHAT YOU WILL FIND AT SCALEWAY

• Hybrid work: We offer up to 3 days of remote work per week.
• Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
• Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
• Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
• International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
• Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.

At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive.

All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic.

We believe great ideas come from everywhere, and everyone which is why you should definitely apply.