Luxury Client Strategy Lead – HNWI CX & Insights

Richemont in Paris seeks a Client Strategy Manager to define client strategy for Maisons, focusing on HNWI engagement and luxury CRM. You will translate insights into actionable plans, measure impact, and collaborate with cross‑functional teams including technology, marketing and operations.

You will lead workshops, build journey maps and personas, and communicate bold recommendations backed by KPI analysis. Fluent French and English are required.