Live Account Manager
At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About eBay Live
eBay Live is building the future of shopping — where sellers and buyers connect through livestreams that blend entertainment, trust, and community. It's commerce with a heartbeat, powered by creativity and data, and built like a startup inside one of the world's most recognized marketplaces.
About the Role
We're looking for an Account Manager to help sellers thrive on eBay Live. You'll be the trusted partner guiding top sellers after they launch — helping them grow audiences, drive GMV, and become category leaders.
This role combines relationship management, strategy, and performance coaching. You'll help sellers improve stream quality, optimize their business operations, and connect their goals to eBay Live's broader growth vision.
What You'll Do
- Own a portfolio of active sellers and drive growth through coaching, data insights, and performance management.
- Monitor seller health and activity, including stream frequency, GMV, and engagement metrics.
- Collaborate cross-functionally with Category Management, Programming, Marketing, and GCX to deliver a seamless seller experience.
- Provide actionable recommendations to improve seller performance — from stream structure and storytelling to audience retention and pricing.
- Identify and escalate product or operational issues affecting seller success.
- Champion your sellers internally — bringing their feedback into strategy, product, and marketing conversations.
Who You Are
- 3+ years of experience in account management, e-commerce, or partner success.
- A relationship builder who thrives in fast-paced, dynamic environments.
- Data-savvy, analytical, and fluent in performance metrics.
- Strong communicator who can distill insights into actionable guidance.
- Passionate about creators, sellers, and the energy of live commerce.
- Fluent in French & English
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