LISA Product Owner

Overview

Product Owner IAM at AXA Group Operations. Manage the roadmap and deployment of LISA (Lifecycle of Identities and Secured Authorizations) within AXA entities, covering internal employees, AXA business users, and AXA customers. Part of the IAM CoE within Group CIO.

About AXA

AXA is a world-leading insurance company with 153,000 employees in 54 countries serving 105 million customers. AXA emphasizes inclusion and diversity and a culture of respect. This is your chance to shape how you work and grow your potential with opportunities to benefit people in critical moments.

Context / Team

Identity & Access Management Center Of Excellence IAM CoE is part of Identity Global Products within Group CIO in AXA Group Operations. IAM CoE is mandated to design, implement, deploy and operate globally shared IAM products for employees (IAM-Employee), AXA business users (IAM-Business), and customer users (IAM-Customer). As part of the One Identity Program, AXA has selected Saviynt in the cloud for the new Group Identity Governance and Administration platform, called LISA. LISA aims at managing any identity of the Group (internal, external, robots) and their related authorizations.

Job Purpose

IAM CoE is looking for an IAM Product Owner to:

• Manage the roadmap of LISA releases, retire legacy platform features (for example group repository and legacy AD group based authorizations) and implement new use cases (identity detachment, service account management, robot management, new privileged-user regulatory policies).
• Drive the deployment of LISA within AXA entities using the standard deployment approach defined by the One Identity program.
• Support AXA's global strategic orientations and initiatives (QoS, cloud strategy, technology and data, and global programs like One Network, One Workplace).

Responsibilities

• Act as an IAM Product Owner: scoping features, design and implementation reviews with technical teams; scope 3rd party services (SOC, PUAM, Workplace, pentest) and follow up on implementation; update design for each release.
• Maintain operational relationship with the vendor (Saviynt); define and support test plans; TOM documentation (for example RACI).
• Ensure consistency and quality of IAM delivery; review alignment between deployment objectives and integrators' delivery, including reporting and escalations.
• Coordinate with project managers on complex onboarding (e.g., SAP) and major entity integration (e.g., AXA France); identify risks and propose actions; review documentation for fit to project needs and constraints.
• Manage deviations and escalations with AXA GO / entity consumers; support IAM Quality of Service; act as escalation point for complex IAM IPC (Incident/Problem/Change) with IAM Service.
• Contribute to continuous improvement of operational organization and procedures (monitoring, alerting); support secure operations (audit/pentest responses).

Qualifications

Technical skills

• Minimum 5 years of proven IT infrastructure and security experience in a large-scale shared-services environment.
• Knowledge of IAM concepts, solutions and services: identity management and authorizations.
• Experience with Saviynt solution.
• Familiar with networking, workplace and infrastructure domains.
• Familiar with Product Management, Project Management and Service Management practices.

Non-technical skills

• Ability to communicate and negotiate in an international / multicultural environment.
• Service-oriented mindset with client relationship management skills (requirements, delivery, quality of service).
• Ability to manage priorities and complex situations with multiple stakeholders (IAM, AXA GO, entities, security) while maintaining good relationships.
• Analytical skills to support continuous improvement of products within a global shared service.
• Fluent written and spoken English; a second language is a plus.

Seniority

• Not Applicable

Employment type

• Full-time

Industries

• IT Services and IT Consulting