Lifecycle Marketing Architect for B2B SaaS (AI‑Driven)

Mission

• Own lifecycle strategy across onboarding, activation, retention, and expansion. That means defining the stages, identifying the key moments, and setting the success metrics. Then building the programs to hit them.
• Design programs grounded in real usage data, behavioral signals, and customer patterns – not guesswork.
• Support expansion by building contextual lifecycle messaging that works alongside Sales and Customer Success.
• Run structured tests across messaging, sequencing, timing, and segmentation to learn and continuously improve.

Requirements

• Proven experience owning lifecycle or CRM programs at a B2B SaaS company.
• Hands‑on experience with marketing automation tools. Customer.io experience is a strong plus.
• Data‑driven: ability to connect lifecycle programs to product usage, retention, and revenue outcomes.
• Strong cross‑functional collaborator. Works with Sales, Product, and Engineering without losing momentum.
• Clear writing, systems thinking, and a track record of shipping.

Nice‑to‑have

• Experience with PLG (product‑led growth), open source, or freemium sales motions.
• Familiarity with workflow automation or developer tooling.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

Benefits

• Competitive compensation – fair and attractive pay.
• Ownership – a slice of n8n with equity.
• Work/life balance – we work hard but ensure you have time to recharge:
  • Europe: 30 days of vacation, plus public holidays wherever you are.
  • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness –
  • Europe: benefits according to local country norms.
  • US: multiple low‑premium, low‑deductible medical plans with coverage for individuals and families, plus a no‑cost premium HDHP option with a pre‑seeded HSA, along with dental and vision coverage.
• Future planning –
  • Europe: pension contributions according to local country norms.
  • US: 401(k) retirement plan with a 4% employer match.
• Financial security –
  • Europe: benefits according to local country norms.
  • US: company‑paid short‑term and long‑term disability insurance, plus life insurance to support you and your loved ones.
• Career growth – a yearly stipend of €1K (or equivalent) for courses, books, events, or coaching to level up skills.
• A passionate team – regular hackathons to build exciting things with our product.
• Remote‑first – work remotely across Europe with regular off‑sites; some roles are hybrid.
• Giving back – $100 per month to support open source projects you care about.
• AI enablement – unlimited AI budget to explore and use tools that boost productivity and creativity.
• Transparency – the whole organisation is open about activities and performance.
• An ambitious but kind culture – eNPS for 2024 is 94.

Country‑specific details are provided in the contract.