Lifecycle CRM Lead - B2B SaaS Growth & Retention

Onoff in Paris is seeking a Lifecycle CRM Manager to own the user lifecycle and drive activation, engagement, retention and expansion across our B2B customer base. You will collaborate with Product, Data, Customer Success and Marketing to design automated journeys triggered by user behavior and product usage.

The role emphasizes experimentation, measurement and continuous improvement of CRM programs. You will build segmentation, dashboards and reports to monitor lifecycle performance and partner