Legal & Compliance Tech Application Owner

Dê um passo à frente e deixe a Edenred surpreender você. Todos os dias, fornecemos soluções inovadoras para melhorar a vida de milhões de pessoas, conectando funcionários, empresas e comerciantes em todo o mundo. Sabemos que há centenas de maneiras de você crescer. Conosco, você expandirá suas habilidades em um ambiente multicultural, desafiador e dinâmico. Atreva-se a se juntar à Edenred e prepare-se para prosperar em uma empresa global que lhe oferecerá infinitas oportunidades. A Edenred tem tudo a ver com meritocracia. Você vem como você é e contribui. De fato, o Grupo Edenred reconhece, recruta e desenvolve todos os talentos e singularidades. Temos o compromisso de evitar todas as formas de discriminação e de oferecer a todos os nossos candidatos oportunidades iguais, independentemente de seu gênero e expressão de gênero, deficiência, origem, crença religiosa e orientação sexual ou qualquer outro critério.

CONTEXT Reporting to the Legal & Compliance Tech Manager, the Legal & Compliance Tech Application Owner will be responsible for day-to-day operations of the applications and of the management of IT projects withon le Legal scope. Th primary tool in scope is the OneTrust platform; secondary tools are Docusign, Piano, eFront, EQS, and third party due diligence solutions. You will act as a liaison between the Data Protection/Compliance business teams within the whole group, other Group Tech teams, and external vendors, ensuring the adherence to deadlines, budgets, and Group best practices.

YOUR ROLE

• Run scope: User assistance: Provide support to help users navigate and use the tools effectively.
• Troubleshooting: Identify and resolve issues reported via the Jira ticketing system.
• Documentation: Update documentation, including user guides and the FAQ knowledge base.
• Maintenance: Perform administration tasks and maintain the tools to ensure optimal performance.
• Feedback collection: Gather user feedback to improve features and usability.
• Monitoring: Track performance and usage metrics to identify areas for improvement.
• Continuous improvement: propose evolutions, drive actions to improve adoption and user experience; support the definition and execution of the action plan.
• Security: Assist security teams with application analyses and ensure implementation of security recommendations and guidelines.
• Project scope: Plan project stages, establish schedules, and define budgets and governance.
• Coordinate all stakeholders (Group and local business teams, Group and local Tech teams, vendors, etc.).
• Integration support: Assist with integrating tools with other systems and platforms.
• Monitor progress, identify risks and obstacles, communicate status to stakeholders, and escalation as needed.
• Ensure deliverables meet quality standards and technical requirements.
• Manage change requests and adjust the project plan accordingly.
• Collaborate with clients, vendors, and other departments to ensure needs are met.
• Prepare and monitor project budgets.
• Configure tools within your scope.
• Update project documentation.
• Implement and support delivered projects.
• Ensure compliance with the Group’s security policy.
• Participate in RFP and pre-studies

YOUR PROFILE

• Has already managed the operational run of a OneTrust instance with a focus on: cookie consent, DSAR, TPRM, Privacy Automation
• Ideally has managed the deployment of the Onetrust user consent module
• Ideally has managed the operational run for: efront, EQS, Piano, AI governance tools, indicent tools, third party due diligence tools
• Has experience as a Tech App owner (5 years minimum)

Knowledge and Skills

• Onetrust certification is mandatory
• Ability to work independently and methodically
• Ability to work on multiple tools and to manage run and project activities in parallel
• Excellent interpersonal skills
• Strong documentation skills and the ability to explain issues and tasks to non-technical staff
• Strong in communication and organizational skills, ability to prioritize tasks continuously
• Fluent English, spoken and written

The Edenred State of mind -

Nós somos uma empresa única. Estamos em busca de pessoas pra abraçar a aventura Edenred com a mesma intensidade e paísão que nós temos por aí. Aventureiros que se sentirão à vontade na Edenred porque gostam de ultrapassar limites, experimentar coisas novas, melhorar sempre, vencer e crescer. Precisamos de homens e mulheres que compartilhem nossa ambição, que busquem alto desempenho, que nos desafiam e se desafiam para seguirmos em frente todos os dias. Procuramos a galera que queira vibrar com a gente.