Leasing Professional - The Winston

Job Description Summary

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. Responsibilities include performing all leasing activities, ensuring resident satisfaction, and securing lease renewals.

Property Details

Property Name: The Winston

Location: Charlotte, NC

Property Type: Mid‑Rise

Stage: Stabilized

Unit Count: 132

Schedule: Monday‑Friday + rotating weekends

Essential Responsibilities

• Performs all sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, credit screening, and preparing lease and move‑in packages.
• Inspects apartments before move‑in, ensuring readiness and coordinating any necessary maintenance.
• Stays informed about market and competitor conditions, develops and implements short‑ and long‑term marketing plans to sustain occupancy, and follows company policies on concessions and specials.
• Creates and executes marketing activities such as resident referral programs, employer outreach, and internet marketing using platforms like Craigslist and Facebook.
• Uses on‑site property management software (OneSite, Yardi, etc.) to track availability, record activity, and manage resident and prospect data.
• Maintains show quality standards by daily inspecting the marketing corridor, managing maintenance needs, and merchandising show units and model homes.
• Follows up with prospects and new residents to ensure satisfaction through email, thank‑you notes, cards, or phone calls.
• Supports the lease renewal program by preparing renewal letters and packages, meeting with renewing residents, and ensuring timely lease signing.
• Responds quickly and courteously to resident and client/owner concerns, taking prompt action to solve problems.

Required Licenses or Certifications

• All licenses and certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Physical Demands

• Stand, walk, and sit for extended periods; bend, stoop, climb ladders, reach, and carry objects.
• Work in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Push, pull, lift, and carry weights up to twenty‑five (25) pounds independently or fifty (50) pounds with assistance.
• May require travel to assist other properties, attend training, or attend business meetings.
• Work a flexible schedule, including evening, weekend, and holiday calls.

Compensation

The hourly range is $17.00 – $19.00. Base salary may be eligible for quarterly or annual bonuses based on individual and company performance for corporate positions, and weekly, monthly, or quarterly bonuses for onsite property positions.

Benefits (Full‑time Only)

• Competitive medical, dental, vision, and disability & life insurance; low employee costs for basic coverage, with discounts after 3 and 5 years of service.
• Generous paid time off: 15 vacation days, 4 personal days, 10 sick days, 11 paid holidays for new hires; additional vacation accrues with tenure. Birthday off after 1 year of service.
• On‑site housing discount at Greystar‑managed communities for eligible team members.
• 6‑week paid sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) with company match up to 6% after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000.
• Employee assistance program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Greystar considers qualified applicants with arrest and conviction records.

Important Notice

Greystar will never request banking details or other sensitive personal information during the interview process. Greystar does not conduct interviews via text or messaging; all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to