Learning & Development Manager
Join to apply for the Learning & Development Manager role at International Chamber of Commerce .
Get AI-powered advice on this job and more exclusive features.
The International Chamber of Commerce, representing over 45 million businesses across more than 170 countries, aims to "make business work for everyone, every day, everywhere." We serve as the primary voice of the real economy in various intergovernmental organizations, including the World Trade Organization and the UN climate process, advocating for local businesses in global decision-making. Our global network enables us to set standards facilitating over $17 trillion in annual trade and provides tailored products and digital services to address international business challenges. We also offer premier private dispute resolution services, leveraging ICC's independence, integrity, and expertise.
The Learning and Development (L&D) Manager will design, implement, and manage learning initiatives, collaborating with stakeholders to align programs with business goals and add value. Responsibilities include managing HRIS and LMS (Talentsoft-CEGID).
Main tasks and duties:
- Develop professional learning programs aligned with business strategy.
- Coordinate with leadership to meet business needs in L&D.
- Design and deliver upskilling workshops and programs.
- Select appropriate learning methodologies for diverse needs.
- Manage L&D projects, including campaigns and engagement surveys.
- Oversee HRIS and LMS data related to L&D.
- Monitor and report on L&D metrics, proposing improvements.
- Liaise with vendors and third-party providers.
- Supervise performance management and succession planning initiatives.
- Oversee L&D frameworks and competency matrices.
- Identify critical skills for current and future needs.
- Draft communications and presentations related to L&D.
- Promote best practices and continuous improvement in L&D activities.
- Ensure compliance with regulatory requirements across locations.
Terms and conditions
- Start date: As soon as possible
- Department: HR
- Location: ICC International Headquarters, Paris
- Contract: Fixed-term (12-month CDD), full-time
What we offer
- A dynamic, collaborative international environment
- Opportunities for continuous learning
- Meaningful impact
- Partial remote work options
Ideal candidate profile:
- Solid HR experience with a focus on L&D in an international setting
- Excellent interpersonal skills to influence and build trust with stakeholders
- Curious about ICC initiatives and industry
- Outcome-oriented with practical, actionable recommendations
- Positive, proactive attitude, consistently exceeding expectations
- Excellent communication skills in English and French
Additional information
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Human Resources
- Industry: Professional Services