Lead Solutions Engineer

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. In this role, you will execute great demos demonstrating Dynatrace’s unique approach to solving customer pain, manage POCs onsite and remotely, build key relationships with Dynatrace’s customers, and complete RFIs & RFPs. You will work across teams including Dynatrace’s innovation labs, Expert Services consultants, CSMs and marketing.

About You

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self‑motivated individual, with previous SE experience or another technical customer‑facing role. You should be passionate about innovative technology, technical sales, and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, able to work across all disciplines.
• Excellent communication and presentation skills, with the ability to translate technical value into business value.
• Previous 3–5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and manage this process.
• Ability to juggle multiple projects, work with various salespeople, and support other SEs as needed.
• Strong desire to grow professionally, adapt to an ever‑changing environment, and be coachable.
• Ability to travel up to 30% of the time.

Responsibilities

• Evangelize Dynatrace’s product offerings during international trade shows and key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities and incremental opportunities within existing accounts.
• Participate in proof‑of‑concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to customer C‑suite executives.
• Provide technical guidance in the discovery, solution evaluation, and solution proposal stages of the opportunity sales cycle.
• Present on‑stage demonstrations at key marketing events, ensuring demonstrations are delivered by you or a team member.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet market needs.
• Support partners by serving as a technical point of contact and advisor.

What Will Help You Succeed

Minimum Requirements

• Bachelor’s degree in Computer Science or equivalent education or experience.
• 3 years of experience within the observability space.
• Fluent in English and French.

Preferred Requirements

• Experience with web technologies such as HTML, CSS, JavaScript.
• Experience with programming/scripting languages such as Java, .NET, PHP, Go, Node.js and database.
• Advanced knowledge of operating systems (Windows and Linux).
• Experience with DevOps or Site Reliability Engineering practices, and cloud platforms including AWS, Azure or GCP.
• Experience with modern technologies such as containers, Kubernetes/OpenShift, Serverless functions, and CI/CD pipelines.
• Experience with automation tools like Ansible, Puppet, Terraform.

Why You Will Love Being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Employees work with the largest cloud providers including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting‑edge technologies, including our own Davis hyper‑modal AI, to help customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of Fortune 100 companies are current customers of Dynatrace.