Lead IT Technician

# Lead IT Technician**Are you dynamic and passionate about IT ?** Are you looking for a position as a Lead IT Technician where you won’t just be a number, but will have real responsibilities ?**Look no further — you’ve found it !** Unlike large IT outsourcing companies, UT Hospitality is a human-sized SME of 40 employees, close to its clients, and committed to developing and empowering each of its team members. Join our Technical Department where, in a young and relaxed atmosphere, you’ll work in a rich technical environment (Exchange, Azure, Cloud, Virtualization...), in direct contact with clients, and in collaboration with our Admin

Sys, Network, and Technical Management teams.## Job description :

• Lead and manage a team of five IT technicians handling day-to-day incidents
• Provide technical support to users, remotely or on-site, for more complex cases
• Monitor and organize the tracking of breakdowns and interventions for clients
• Train and help junior technicians under your supervision develop their skills
• Lead improvement projects for monitoring tools
• Participate in R& ;D projects and the implementation of new technologies and solutions for our clients
• Manage technical infrastructure upgrade projects

While degrees and professional background are important, we believe the best ambassador for this position is the candidate themselves. Drive, initiative, and a strong sense of service are key to successful integration and fulfillment within our teams.## Technical skills* Excellent knowledge of operating systems, mainly Microsoft (client and server) and some mac

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• Strong understanding of office software suites
• Proficiency with messaging solutions based on Exchange and Office 365
• Good knowledge of IT and network security
• Management skills including time management, prioritization, and reporting## Personal qualities
• Lead by example
• Team spirit and mentoring mindset
• Service-oriented and communicative
• Reliable and rigorous## Contract type

CDI## Salary

Based on experience + Performance bonuses

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