Lead Customer Engineer - Power Solutions in , us

Our customer's success depends on our ability to solve their technical challenges in relation to power and provide interconnect power solutions. We value our relationships with these companies and depend on Customer Engineers to foster this ongoing partnership. As a Customer Engineer you will interface with our customers, internal product development, product marketing and sales teams, performing as an extension of the power engineering team. Amphenol is a results driven company that allows its employees a large degree of freedom to achieve pre-defined goals. It is a flexible working environment, yet we expect hard work, commitment, and results in return. The role of Customer Engineer gives an excellent insight into the Sales, Marketing and Product Development functions of the organization.

Responsibilities

• Work with customers to develop solutions that address their needs and satisfy the technical requirements related to power solutions
• Accurately assess customer's needs, matching them with current products or propose modifications to current products and/or new product concepts for further development by engineering team
• Provide product knowledge to deliver the best solution
• Create models and/or technical presentations to propose concepts and solutions
• Be proficient in internal systems: Windchill, product configurators, etc.
• Provide key engineering documents: drawings, product specifications, lab test results, plating analysis, etc.
• Know business unit capabilities (Engineering, Thermal, MFG, Test labs)
• Engage thermal engineering and simulation teams when needed to support; facilitate lab testing to support design proposals
• Show competence and expertise on the company and its products, with the ability to identify and communicate emerging trends in marketplace
• Help devise strategies to differentiate our products and solutions from our competitors
• Develop a trusted adviser relationship with engineering teams of key customers
• Lead and/or participate in new product Voice of Customer activity
• Meet and exceed strategic objectives
• Some travel is required

Qualifications

• Bachelor's degree in mechanical engineering or a related technical field
• Minimum of 2 years proven experience providing technical support to produce design wins within the connector industry
• Proficient in 3D modeling and Product Data Management (e.g., Creo and Windchill)
• Some knowledge of server/storage/networking/data center rack level architectures
• Some experience with industry specifications (UL, EIA, IEC, Telcordia, etc.) would be an advantage

Skills

• Excellent verbal and written communication skills – ability to communicate within a global organization to technical and non-technical audiences at various levels
• Strong organization and presentation skills
• High level customer service and ability to build relationships with customers
• Proficiency with Microsoft Office Products

Equal Opportunity Employer

Amphenol is an Equal Opportunity Employer – Minority, Disabled, Veteran, etc.

Contact

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