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Lead Business AI Experience

PARIS, 75
il y a 1 jour

Sonepar is an independent family-owned group and a world leader in the distribution of electrical equipment, solutions and related services to the trade. In 2025, Sonepar generated a turnover of €33.6 billion. With a presence in 40 countries and an extensive network of retail outlets, the Group is undertaking an ambitious transformation to make life easier for its customers by offering them an omnichannel experience and a range of sustainable solutions for the industrial, construction and energy sectors. Our 46,000 employees are committed to the electrification of the world and united by a shared Purpose: “Power Progress for Future Generations.”

How will you shape our tomorrow

You will define and scale enterprise AI capabilities that embed Sonepar’s business expertise into reusable, high-impact solutions, ensuring consistency across all experiences (CX, AX, Marketing, Supplier). By standardizing AI assets, driving reuse, and continuously improving capabilities, you will enable scalable and efficient adoption across the organization. In close collaboration with cross-functional teams, you will ensure AI delivers measurable business value, aligns with strategic priorities, and enhances user experience across our omnichannel ecosystem.

Key responsibilities

  • Define and drive the enterprise Business AI strategy, governance, and roadmap
  • Own and structure reusable AI assets (agents, knowledge, workflows, frameworks)
  • Set standards for agent design, business reasoning, and user interactions
  • Ensure effective AI model selection aligned with business value, cost, and use cases
  • Monitor performance, adoption, and business impact of AI capabilities
  • Promote standardization, reuse, and responsible AI across the organization

The experience you bring

  • Proven experience in defining an enterprise-wide AI strategy and roadmap within a Consulting Firm
  • Strong knowledge of Artificial Intelligence, Generative AI, and agentic AI systems
  • Ability to translate business expertise into reusable AI capabilities, workflows, and knowledge assets
  • Knowledge of AI governance frameworks and responsible AI principle
  • Ability to define and track KPIs, adoption metrics, reuse rate, productivity gains, and business value
  • Ability to lead a transversal chapter across a matrix organization
  • Excellent communication skills, with the ability to explain complex AI concepts in business language
  • Experience in B2B distribution, digital commerce, or omnichannel environments
  • Familiarity with Customer Experience (CX), Associate Experience (AX), Marketing Experience, and Supplier Experience
  • Experience scaling reusable enterprise assets across multiple business domains
  • Fluent English and French

Work Mode & Location

Hybrid: 3 days in Paris (8ème) after the probation period

Benefits that await you:

The role

Your daily activities will be interesting, stimulating and varied... No two days are alike!

The organisation

You’ll be part of the Sonepar family and share the same values!

The culture

You’ll be working in an international environment.

The team

Our dynamic, multidisciplinary, open-minded and talented team is eager to welcome additional skills to continue to meet the challenge.

75% reimbursement of your monthly or annual transport pass.

Swile Ticket restaurant card

Sustainable mobility package

Health insurance & Welfare

Employee Savings Plan & Profit Sharing Bonus.

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Entreprise
Sonepar
Plateforme de publication
WHATJOBS
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