Lead Business AI Experience

Overview

Sonepar is an independent family‑owned group and a world leader in the distribution of electrical equipment, solutions and related services to the trade . In 2025, Sonepar generated a turnover of €33.6 billion. With a presence in 40 countries and an extensive network of retail outlets, the Group is undertaking an ambitious transformation to make life easier for its customers by offering them an omnichannel experience and a range of sustainable solutions for the industrial, construction and energy sectors. Our 46,000 employees are committed to the electrification of the world and united by a shared Purpose: “Power Progress for Future Generations.”

How you will shape our tomorrow

You will define and scale enterprise AI capabilities that embed Sonepar’s business expertise into reusable, high‑impact solutions, ensuring consistency across all experiences (CX, AX, Marketing, Supplier). By standardizing AI assets, driving reuse, and continuously improving capabilities, you will enable scalable and efficient adoption across the organization. In close collaboration with cross‑functional teams, you will ensure AI delivers measurable business value, aligns with strategic priorities and enhances user experience across our omnichannel ecosystem.

Key responsibilities

• Define and drive the enterprise Business AI strategy, governance, and roadmap
• Own and structure reusable AI assets (agents, knowledge, workflows, frameworks)
• Set standards for agent design, business reasoning, and user interactions
• Ensure effective AI model selection aligned with business value, cost, and use cases
• Monitor performance, adoption, and business impact of AI capabilities
• Promote standardization, reuse, and responsible AI across the organization

The experience you bring

• Provenexperienceindefininganenterprise-wideAIstrategyandroadmapwithinaConsultingFirm
• Strong knowledge of Artificial Intelligence, Generative AI, and agentic AI systems
• Ability to translate business expertise into reusable AI capabilities, workflows, and knowledge assets
• Knowledge of AI governance frameworks and responsible AI principle
• Ability to define and track KPIs , adoption metrics, reuse rate, productivity gains, and business value
• Ability to lead a transversal chapter across a matrix organization
• Excellent communication skills, with the ability to explain complex AI concepts in business language
• Experience in B2B distribution, digital commerce, or omnichannel environments
• Familiarity with Customer Experience (CX), Associate Experience (AX), Marketing Experience, and Supplier Experience
• Experience scaling reusable enterprise assets across multiple business domains
• Fluent English and French

Work Mode & Location

Hybrid: 3 days in Paris (8ème) after the probation period

Benefits

• 75% reimbursement of your monthly or annual transport pass.
• Swile Ticket restaurant card
• Sustainable mobility package
• Health insurance & Welfare
• Employee Savings Plan & Profit Sharing Bonus.

Our Culture and Inclusion

We encourage you to apply even if your experience doesn't align perfectly with the job description. We value your skills, your passion and if your career journey has had remarkable twists and turns, it only adds to your unique story. We ensure we create an inclusive environment where everyone feels welcomed and valued for their uniqueness. Regardless of physical abilities, office requirements, gender, sexual orientation, academic backgrounds or other diversity dimensions, every position at Sonepar is open to individuals who share our core values and engagements. We aim to ensure our job listings resonate with everyone and truly represent the diversity we embrace and we are proud to have the GEEIS Label (Gender Equality for European & International Standard) and to be partner of AGEFIPH (Association de Gestion du Fonds pour l’Insertion Professionnelle des Personnes Handicapées).

Contact

Interested? Join and build a better future with us!