Lead Analytics Solutions & Services "Data Platform" F/M/X

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality. Within the Data Platform Tribe, we provide a reliable, secure, and scalable technological foundation to enable data access and the consumption of analytical products for all of the Group’s data needs.

Responsibilities

1. Operationally leading the Feature Team named OPEN
   • Participating in the recruitment and training of the Feature Team developers
   • Managing relationships with technical representatives from third‑party solution providers
2. Designing, delivering & maintaining products within the OPEN Feature Team portfolio
   • Collaborating with the Product Owner and the other two Feature Teams within the Data Platform Tribe to ensure technical consistency and full functional coverage across the stack
   • Designing products to measure DATA ROI, i.e., both the operational costs generated by the platform and the value created by the Data products published by other Data Tribes
   • Contributing to the evolution of the Data Portal in partnership with two other major French groups, which serves as the main entry point for all users to access our products
   • Monitoring, analyzing, and resolving incidents or anomalies occurring on the Feature Team’s products and solutions
   • Implementing technological watch to continuously enrich our modern data stack
3. Ensuring a high level of service for users
   • A solution to automate our BI administration
   • Training sessions for internal DATA department teams
   • Clear onboarding paths to facilitate adoption by internal DATA department teams
4. Educating and supporting all users
   • Helping them define needs not covered by the current stack
   • Participating in the animation of the “Data Tech” community (sharing best practices, code knowledge, technology watch, etc.)
   • Raising awareness among stakeholders about DATA challenges and benefits

Qualifications

• Proven (senior) experience in enterprise‑scale Data/BI environments, including implementing or evolving self‑analytics solutions for a large user base
• Experience in technical leadership: operational management of consultants or project teams, while remaining a strong individual contributor

Technical Skills

• Strong expertise in Snowflake (core of the platform) and solid knowledge of its ecosystem
• Experience with major analytical tools such as Tableau, Dataiku, and orchestration tools (e.g., Astronomer/Airflow)
• Advanced expertise in data modeling and designing robust analytical models
• Experience in BI tool administration and industrialization, with an automation‑oriented approach
• Advanced SQL and database skills; experience in data transformation (dbt knowledge is a plus)
• Good understanding of semantic layer concepts and modern analytics architecture
• Hands‑on experience in managing and optimizing Business Intelligence tools (reporting, pagination, environment structuring)

Soft Skills

• Excellent communication and pedagogical skills, with a strong user‑service orientation
• Technical lead mindset, capable of defending convictions and influencing diverse stakeholders
• Continuous improvement and process automation mindset
• Ability to simplify complex technical topics for non‑technical audiences
• Autonomy, rigor, and ability to thrive in a cross‑functional and collaborative environment

Benefits

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects
• We enable all our employees to manage their work‑life balance and offer them the means to shape their work environment according to their preferences
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis
• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib
• Every Wednesday afternoon, dedicate your time to deep work and personal development
• Work in a multicultural and English‑speaking environment
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform
• All – Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours)
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities
• Sustainable Mobility Package for the use of eco‑friendly transportation or access to a company bike program in partnership with Zenride
• Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”
• €11 meal vouchers
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents
• Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on‑site or through Gymlib

We value the richness of diverse nationalities, personalities, and professional backgrounds

We know how to adapt to the specific needs of our employees, including those with disabilities

We encourage all applications, regardless of gender