Lead AI Support Engineer — Systems & Scale

Dust is building a new kind of AI Operator: people who rethink and rebuild how their teams work around AI. As our AI Support Engineering Lead, you'll own how Support is built and scaled at Dust, tackling the hardest customer issues and turning insights into better agents, automation, tooling, documentation, and product improvements.

This deeply hands-on leadership role requires technical strength, a passion for shaping systems, and the ability to grow the team as Dust scales.