LCL & CRM Business Development Manager

Overview

• Responsible for the strategic planning, marketing and execution of the product throughout its lifecycle.
• Execute product vision and strategy: gather user requirements, create a product roadmap, coordinate cross-functional teams, manage product launches, and analyze product performance.
• Communicate product value propositions to improve customer understanding and commercial impact.
• Guide sales teams across relevant verticals to support product growth and volume targets.
• Deliver product training for LCL, FCL, CRM (Insurance) and related solutions.
• Increase pipeline volume and quality for assigned products across the area.
• Analyze lost opportunities and drive initiatives to enhance competitiveness.
• Support onboarding of new customers and act as the first escalation point when needed.

Requirements

• Strong understanding of logistics and supply chain products (LCL, FCL, Insurance).
• Commercial mindset with strong analytical skills.
• Excellent communication and stakeholder management abilities.
• Experience in sales, business development or product management in logistics or freight forwarding.
• Strong proficiency with Microsoft Office and general IT literacy.
• Data-driven analytical skills.
• Visionary and strategic thinker.
• Native French speaker and fluent English required.
• Spanish is a plus.
• Understanding of P&L.