Knowledge Systems Architect

Description

The Pacific Community (SPC) is the principal scientific and technical organisation in the Pacific region, supporting development since 1947. It is an international development organisation owned and governed by its 27 country and territory members. In pursuit of sustainable development to benefit Pacific people, SPC works across more than 25 sectors, known for its knowledge and innovation in fisheries science, public health surveillance, geoscience, and conservation of plant genetic resources for food and agriculture.

Operations & Integration (O&I)

The Operations & Integration (O&I) collective delivers essential enabling services that support the organisation’s scientific and technical portfolio. Key functions include corporate services, programme support, partnerships, resource mobilisation and strategic engagement, coordinated through regional and satellite offices across the Pacific and Europe. It also leads a dedicated workstream focused on organisational change and transformation to drive continuous improvement and adaptability.

The role – Knowledge Systems Architect

The Knowledge Systems Architect will provide technical leadership for SPC’s knowledge management systems, ensuring alignment with enterprise digital standards, governance and long‑term sustainability. Responsibilities include designing, implementing and managing SPC’s SharePoint environment, Digital Library and other platforms used to manage and present SPC’s knowledge assets, and supporting SPC staff and partners in their use of these systems.

Key responsibilities of the role

The key responsibilities of the role include the following:

Manage the Operation and Configuration of Knowledge Systems

• Provide technical expertise, oversight and management of SPC’s SharePoint environment, Digital Library and other knowledge management systems
• Monitor and manage retention labels, sensitivity labels and data loss incidents
• Support document migrations and automated tagging/classification of documents
• Manage search metadata services
• Administer storage, site provisioning and permissions for SharePoint and Teams sites

Design, Implement and Improve SPC’s Knowledge Systems

• Assess gaps in SPC’s knowledge systems and identify opportunities for improvements
• Develop requirements and evaluate potential solutions
• Stay abreast of developments in relevant KM technology and practices
• Design, plan and manage new knowledge systems implementations and improvements
• Provide expert assistance in integrating KM systems with other enterprise systems
• Develop technical documentation

Support the adoption and effective use of SPC’s knowledge systems

• Assess the skill needs of SPC staff
• Develop training resources
• Deliver periodic training to support changes initiatives and to build skills among staff and partners

For a more detailed account of the key responsibilities, please refer to the online job description.

Key selection criteria

Qualifications

• Bachelor’s degree in computer science, information management, information systems or a related technical discipline, or equivalent body of knowledge and experience.

Technical expertise

• Minimum of 10 years of progressively responsible professional experience in the management of SharePoint and other knowledge systems.
• Experience managing and implementing metadata standards
• Experience managing and configuring enterprise search
• Demonstrated experience leading solutions architecture or enterprise platform design

Interpersonal skills and cultural awareness

• Knowledge of Pacific Island countries and territories is an advantage

Salary, terms and conditions

Contract Duration

This vacant position is budgeted for 3 years and is subject to renewal depending on performance and funding.

Remuneration

The Knowledge Systems Architect is a band 10 position in SPC’s 2026 salary scale. For a Noumea based position a starting salary range of SDR 3,727‑4,562 per month, which converts to approximately XPF 537,766‑658,322 (USD 4,994‑6,114; EUR 4,506‑5,517). SPC salaries are not presently subject to income tax in New Caledonia. For a Suva based position a starting salary range of 2,703‑3,379 SDR per month, which currently converts to approximately FJD 8,354‑10,442 (USD 3,623‑4,528; EUR 3,269‑4,086). Remuneration of expatriate SPC staff members is not subject to income tax in Fiji; Fiji nationals employed by SPC in Fiji will be subject to income tax.

An offer of appointment for an initial contract will normally be made in the lower half of this range, with due consideration given to experience and qualifications. Progression within the salary scale will be based on annual performance reviews.

Benefits for Staff

For staff in a position advertised internationally whose duty station is Noumea or Suva, SPC provides a housing allowance (or subsidised housing in Noumea). Establishment and repatriation grant, removal expenses, airfares, home leave travel, health and life and disability insurances and education allowances are available for eligible employees and their eligible dependents. Employees are entitled to 25 working days of annual leave per annum and other types of leave, and access to SPC’s Provident Fund (contributing 8% of salary, to which SPC adds a 10% contribution).

Languages

SPC’s working languages are English and French.

Recruitment principles

SPC’s recruitment is based on merit and fairness, and candidates are competing in a selection process that is fair, transparent and non‑discriminatory. SPC is an equal‑opportunity employer, and is committed to cultural and gender diversity, including bilingualism, and will seek to attract and appoint candidates who respect these values. Due attention is given to gender equity and the maintenance of strong representation from Pacific Island professionals. If two interviewed candidates are ranked equal by the selection panel, preference will be given to a Pacific Islander. Applicants will be assured of complete confidentiality in line with SPC’s private policy.