Knowledge & Customer Care Operations Lead (Europe)

LVMH Group is seeking a Knowledge & Customer Care Processes Lead (M/F/X) based in La Défense. The successful candidate will lead high-impact digital projects affecting customer service and manage the knowledge management strategy.

With a strong customer mindset and previous management experience, you will optimize internal and external content. The role requires fluency in English and at least 8 years in a similar position.

Sephora values diversity and inclusion, fostering development and innovation.