Knowledge Architect - SaaS Documentation & Training Lead

Carma is seeking a Knowledge Manager to join our Training team, focusing on building and maintaining our documentation ecosystem. The ideal candidate will have a strong background in technical writing and telecommunications, ensuring accurate and useful help and training materials for our clients.

Responsibilities include creating Help Center articles, managing the documentation pipeline, and collaborating with various teams to enhance knowledge transfer. This full-time position in Nouvelle-Aquitaine offers a competitive salary of $105,000 to $115,000 annually, along with a comprehensive benefits package.