Key Accounts Manager

We are searching for a Regional Key Account Manager for the Paris – Ile-de-France region. Responsible for the sales in HoReCa & Bakery affiliates and independents distributors and for implementing the sales strategy within Horeca and Bakery France. Driving an entrepreneurial mindset, continuous improvement, a fact‑based (a.o. digital) way of working, proper relationship management. Be a positive stakeholder of the engagement of the Sales team. Responsible for the agreed volumes in his/her regional scope. Contributing as member of the H&B France commercial team to the total performance of H&B France division. Business location: Paris area – France.

What we ask

• Academic/Master (WO) level with more than 3 years’ KAM experience
• In-depth knowledge of B2B and Foodservice market;
• In-depth knowledge of Sales
• Awareness of food industry (nice to have)
• Business Development knowledge
• Marketing knowledge
• Procurement knowledge
• Languages: native French and business English

Skills

• Result oriented, creative with excellent problem solving, analytical and
• Entrepreneurial and commercial skills, winning mentality, agility,
• Pro‑active, willing to take ownership, driving
• Excellent inter‑personal communication skills incl. questioning and listening
• Ability to think analytically and conceptually, i.e. seeing the bigger picture in a complex environment, yet execute pragmatically
• Account management, Execution and Closing
• Negotiation and Value‑Based Selling skills
• Able to work in matrix and network organization with multi‑disciplinary approach
• Able to take decisions with pace and decisiveness and able to give others the confidence to do the same
• Measuring performance with appropriate measures: understanding why a project succeeded or failed; and using this understanding to improve future outcomes
• Digitally savvy
• Main KPI’s : Volume, Level of average net price, DSO and overdues
• Leveraging relationships
• Show business and commercial sense
• Behaving commercially obsessed
• Generating impact
• Acting with ethics and values
• Driving customer business
• Team player

What we offer

• Full‑time permanent contract – position to be filled immediately
• Remuneration depending on profile + 10% bonus on objectives
• Company car (used professionally and personally)

Main Accountabilities / Key Tasks

1. Sales strategy

a. Co‑build the France commercial plan with national accounts by bringing a regional perspective to maximize growth.

b. Co‑develop the Market Segment strategy and design and implement the Sales strategy for regional wholesalers.

2. France Growth: Strategic Deployment of Indirect Sales

a. Be proactive in deploying the indirect sales strategy by developing as many operators as possible through our distributors, in order to accelerate growth and achieve France objectives.

b. Work closely with the operators team through joint events with distributors (trade shows, speed‑dating sessions, co‑negotiations, joint field visits, etc.).

3. Mental and physical availability

a. Build an optimal coverage in affiliates of wholesaler groups and independent wholesalers to enhance our physical availability.

b. Increase mental availability through strong digital & data partnership with customers.

4. Portfolio Architecture

a. Build an optimal portfolio architecture.

b. Identify and capture market developments, opportunities and ways to innovate.

5. Commercial Process Improvement

a. Improve and embed the way of working around the commercial processes (forecasting, opportunity management, contracting, blue sheeting, value‑based selling).

6. Customer Preference

a. Build a clear, strong and long‑term customer preference with our strategic customers (a.o. visits, questions, complaint handling, OTIF‑deliveries).

b. Align with relevant stakeholders within broader FC‑organization (other disciplines, adjacent functions).

• Belongs to the Sales Department
• Reporting to the Sales Manager Regional Account

Thoughtful Collaboration With

• Internal: Global Professional sales community, Supply Chain, Commercialization, Marketing, Development, Demand Planning, Pricing Management, QA, ACE
• External: Purchase, marketing and supply chains teams of regional wholesalers