Key Account Manager

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 20 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks , we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.

Innovation is in our DNA , and we have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.

IoT… a fancy acronym or a secret code?

The Internet of Things (IoT) is like the magical glue that keeps the world connected! From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.

Role Overview:

We are looking for a driven, curious and commercially sharp Account Manager who is excited by the future of connected technology. As an Account Manager within the Sales function, you will be accountable for developing a portfolio of strategic customers in the French market.

You will nurture and grow existing relationships, protect and expand revenue, and spot the opportunities hidden in the data that others might miss. Reporting to the Account Development Team Leader, you will work with a high degree of autonomy while collaborating closely with Sales and Solutions colleagues across the Wireless Logic Group.

• Manage a portfolio of client accounts, maintaining and nurturing strong, long-term relationships
• Implement growth and revenue maximization strategies for high-potential accounts
• Retain revenue and mitigate churn on at-risk accounts, with proactive action plans and clear escalation where needed
• Run analysis campaigns on French clients and drive the resulting cross-functional actions, including:
• Account potential analysis: identifying and targeting internal growth projects
• Monthly trend analysis: tracking activations and cancellations, overage trends, solutions and hardware deployment
• Technology dynamics analysis: monitoring risks linked to network sunsets (e.g. 2G/3G) and targeting high-value migration and renewal projects
• Advise and support clients through their connectivity projects, from scoping to deployment and beyond
• Protect revenue and margins in negotiations, using tools such as data capping and fleet re-engagement
• Build and deliver high-quality, professional commercial proposals
• Master the Wireless Logic solution portfolio so you can match the right solution to each customer need
• Keep a clean, accurate Salesforce pipeline and deliver reliable sales activity reportingShare sales expertise and client history with colleagues across the France Sales teams
• Collaborate with Sales and Solutions teams across the Wireless Logic Group to deliver the best outcome for every customer
• Continuously build your understanding of the IoT market, our competitors and emerging technologies

The Secret Sauce:

Knowledge

• Proven experience in account management or consultative, solutions-based selling in a B2B environment
• Strong technical understanding of connectivity and a deep knowledge of the IoT landscape, including competitors and technologies
• Expertise in advanced sales and negotiation methodologies
• Commercial best practice: protecting revenue and margins, implementing data capping, driving fleet re-engagements
• Proficiency with Business Intelligence tools
• Ability to advise and support clients through their connectivity projects
• Command of pricing tools, commercial proposal generation and prospecting software
• Confident Salesforce user, with a clean pipeline and accurate reporting
• Fluent French and professional-level English, as you’ll work with colleagues across the Group
• A true team player, leading by example
• Authenticity in how you work and communicate
• Strong attention to detail
• Strong rapport-building, influencing and communication skills, with the commercial confidence to talk through complex topics with senior decision-makers
• Resilience and efficient time management

Why Come Work With Us?

Here’s why we’re confident you’ll love being part of our team:

The chance to join a creative, entrepreneurial company where bold ideas are celebrated.

Full training, ongoing support, and the tools to help you thrive and grow in your role.

We’re a company with heart. We genuinely care about our people and make sure everyone feels valued, respected, and part of the family.

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.

Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.