Key Account Manager

About Alan

Health is a universal right and we believe it can be realized through prevention. Alan is building a new standard in prevention insurance by integrating insurance, prevention, and care into a single user experience. We are a global leading company with a unique culture, serving more than 1 million members through 40 000+ partner companies.

Key Account Management Team

The Key Account Management team’s purpose is to keep key accounts growing. We are hiring a Key Account Manager for Public Sector accounts (ministries and other public entities).

Responsibilities

• Handle a portfolio of strategic Public Sector accounts.
• Build and maintain strong customer relationships with key stakeholders.
• Identify potential signals of dissatisfaction and implement effective solutions.
• Ensure successful onboarding of new accounts and promote Alan health partner positioning to drive adoption.
• Analyze and present consumption reports through business reviews.
• Identify and execute innovative initiatives to engage existing customers.
• Negotiate contracts to deliver value for customers while ensuring sustainable profitability.
• Act as the voice of customers in product discussions.

Qualifications

• At least 6 years of experience in a customer‑facing role with frequent interactions with C‑Levels.
• Full working proficiency in French (excellent oral and written communication).
• Advanced level in English.
• Experience dealing with large organisations and possibly unions.
• Strong negotiation skills with tact and empathy.
• Expertise in positive lobbying and building long‑term stakeholder relationships.
• Analytical mindset and comfort presenting deep data analysis.
• Excellent active listening and follow‑up communication.
• Growth mindset – adaptable to new trends and in depth understanding of the health insurance market.
• Based in or willing to relocate to Paris, Bordeaux or Marseille.
• Nice to have: previous experience in insurance or benefits; experience with public sector.
• We are seeking a C1‑E level professional.

Benefits

• Competitive compensation – generous equity packages complement base salary.
• Flexible office – location at Paris HQ or sponsored coworking hubs.
• All necessary equipment (MacBook Pro, monitor, headphones, etc.).
• Flexible vacation policy and flexible working hours.
• Extensive healthcare insurance – 100 % for employee and children, 90‑100 % for partners (permanent contracts).
• Transport vouchers/commercial benefits.
• Learning and training opportunities – free books, budget for conferences.
• Personal growth through coaching.
• Parental leave – extended leave for all new parents.

Important note

We hire people, not roles. If you’re excited about this opportunity but don’t meet every requirement, we would love to hear from you. Everyone, including people from underrepresented groups, should feel welcome to apply.

If you identify yourself as a woman: research shows women often apply only when meeting 100 % of requirements. Remember, this is just a guide, not a checklist.