Key Account Manager

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions.

The Opportunity

Lead a cornerstone account for a global leader in analytics and decisioning technology. You’ll play a key role in shaping the future of a premier client’s business while achieving significant personal and professional growth. As a senior member of our Sales organization, you will leverage deep expertise, strategic acumen, and consultative‑selling prowess to strengthen and expand a marquee client relationship with a global financial institution.

What You’ll Contribute

• Strategic Leadership: Build and nurture relationships with C‑suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions.
• Solution Innovation: Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise‑grade solutions that align with client needs and long‑term strategies.
• Complex Deal Structuring: Lead high‑stakes negotiations for multi‑million‑dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.
• Client Advocacy: Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
• Business Growth: Develop and execute comprehensive business plans that drive account expansion and long‑term profitability, while achieving quarterly and annual sales targets with significant upside potential.
• Market Leadership: Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go‑to partner for advanced analytics and decisioning solutions.

What We’re Seeking

• Proven Senior‑Level Experience: Demonstrated success in building and managing strategic relationships with senior executives, particularly within large financial institutions.
• Enterprise Solution Sales Expertise: A track record of structuring and closing complex, multi‑million‑dollar deals, including SaaS‑based solutions that expand existing offerings or integrate into larger solution bundles.
• Industry Knowledge: Deep familiarity with banking, credit risk, fraud prevention, account management, or consumer lending. Experience in applying technologies such as machine learning, AI, decision management, and optimization is highly desirable.
• Strategic Vision and Execution: Ability to craft and execute joint business plans that align with client objectives and FICO’s strategic priorities.
• Growth Mindset: A passion to learn and educate customers and colleagues through presentations and conversations. Strong soft skills, and a genuine interest in people and a desire to help them be wildly successful.
• Resiliency: Able to maintain focus and effectiveness under pressure, adaptable to change, and recover quickly from setbacks.
• Collaborative Leadership: A team‑oriented mindset that values collaboration and leverages the collective strengths of colleagues to deliver exceptional results.
• Travel Flexibility: Willingness to travel up to 50% to maintain a close partnership with the client and foster meaningful, face‑to‑face interactions.
• Educational Foundation: Bachelor’s degree in business, technology, or a related discipline, or equivalent commercial experience.

Our Offer to You

• An inclusive culture reflecting core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• People‑first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Equal Employment Opportunity

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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