Key Account Manager

About the COOL company

At the COOL company, we believe in creating a win-win environment where everyone benefits. We are committed to ensuring users, publishers, franchisees, and advertisers all have a better experience and achieve more than they ever thought possible through our innovation, advanced AI, groundbreaking advertising technology, and teams of inspired experts. Our every move, expansion, acquisition, and upgrade is done to provide that better experience for an ever-growing list of satisfied clients and users all over the world.

COOL Media products under the COOL company include DCO & Creative Automation, a data-driven, creative ad server capable of personalizing, automating, measuring, and optimizing digital ads and placements for advertisers; Franchise & Multi-Location, a complete advertising management platform for franchise and network businesses; Media & Attribution, a managed service solution for agencies and brands to reach and measure audiences; Publisher Experiences, a premier SSP and engagement platform for publishers; and Supply-Side Platform, delivering website and app publishers everything they need to maximize their ad revenue.

Coming soon in 2026, COOL AI is a next-generation advertising platform that builds, buys, and optimizes digital ad campaigns faster and smarter using AI. It automates every step of the media journey—from generating ad creatives to launching campaigns and optimizing performance across channels like Google and Facebook. With no agency fees or waiting, COOL AI helps brands maximize ROI through data-driven strategy, automated creative generation, and real-time performance measurement.

Collectively, the COOL company reaches over 350 million consumers monthly across their network of premium publishers and advertisers, including Disney, Hyundai, Air France, Kohler, Suzuki, Acer, Pearle Vision, Trek, Brita, Viking Cruises, MLB, Playmaker, Blitz, Evolve Media, and more. Under the former umbrella of Insticator, the COOL company is a proud 7x recipient of the Inc 5000 list of America's fastest-growing private companies, a 2x recipient of Deloitte's Fast 500, recognized on Crain's New York Fast 50 list, recognized by Digiday's Digiday Media Awards as a company working to modernize digital media, and awarded as one of AdWeek's Top 10 Fastest Growing Solution Providers globally.

Our Core Values

At the COOL company, we believe in being C.O.O.L: Creative - we look to find solutions that others can’t and new ways of doing things that are smarter, faster, better and more efficient.

Open-minded - we’re always evolving and keep an open mind as to new ways of doing things, new solutions and new processes that can help us.

Optimistic - The glass is always half full as a growing tech startup we’re always faced with new challenges, we overcome them because we see them as opportunities.

Leaders - We look for drivers, people who like to set the pace of the organization, who don’t simply go with the flow, you’re setting a fast impact pace and holding others to it. We look for speed, impact, and setting the industry benchmark.

We creatively integrate new elements in innovative combinations, fueled by our optimism to drive success. Our open-mindedness allows us to embrace new ideas and approaches, empowering us to lead our industry through bold initiatives. That’s the attitude we bring to work with us every day, and it’s what we expect from everyone who works here.

That’s just part of the values we drive to greatness. We also believe in this trio of truths that inform every decision we make and everything we do:

• Sleeves Up: At the COOL company, we provide you with the autonomy and creativity needed to own your role. We encourage iteration where necessary so that you can drive massive impact.
• 100% Viewability: the COOL company is passionate about open feedback at all levels of the company. This allows us to fail fast, create in real-time, and build an open company culture.
• Be Defiantly Great: We're defiant, and that's in our blood. Challenging the status quo is a central part of who we are. We're capable of much more than what others deem impossible.

About the Role

As a Key Account Manager, you will be much more than a salesperson; you will act as a true strategic partner for our clients.

Challenges and Opportunities

• A stimulating international environment
• Beautiful and pleasant offices with a terrace right in the heart of Paris
• Swile card (50% company contribution)
• A thorough onboarding process and personalized support
• The opportunity to grow and develop skills alongside digital experts
• Partial remote work options available
• A caring, supportive work culture with afterworks and great shared moments!

Responsibilities and Duties

Your core responsibilities will include:

• Portfolio Growth: Develop and expand our long-standing historical client, Renault, as well as their media agencies, Publicis and OMD.
• Strategic Point of Contact: Serve as the key strategic liaison for other major accounts such as Disneyland Paris, Ouigo, and SNCF Connect.
• Business Development: Actively identify, onboard, retain, and grow new client accounts.
• Strategic Consulting: Advise, recommend, and co-create highly effective strategies centered around our DCO offering.
• Client Retention: Build lasting relationships of trust with our clients through key account management, regular business reviews, upselling, and cross‑selling.
• End‑to‑End Project Management: Oversee projects from A to Z, including team assembly, operational tracking, and long‑term support.
• Brand Ambassadorship: Enthusiastically represent The COOL Company to your external network (agencies, brands, partners) and participate in commercial events to network and expand our advertiser portfolio.

Qualifications

Professional Competencies

Do you identify with a commercial approach that is human‑centric, ambitious, and focused on delivering high added value? Here is what we are looking for:

• A successful initial track record in AdTech, an ad network, a media agency, or a digital consulting firm.
• A solid understanding of the advertising ecosystem (programmatic, video, mobile, etc.).
• Energy, curiosity, and creativity (we love professionals who think outside the box).
• Excellent interpersonal skills alongside smooth, structured, and clear communication.
• An excellent level of English (both written and spoken), being fully comfortable in an international environment.
• A strong team player mindset combined with high autonomy and strict rigor.

The Little Extras That Make a Difference

• Have you already worked on DCO projects? Great!
• Are you familiar with digital ad ecosystem tools (DMP, DSP, CMP, SSP…)?
• Do you have prior experience working within an international context?

Cultural Competencies

• Must have a player/coach mentality, willing to both execute and lead
• Ability to juggle multiple projects concurrently and set and meet deadlines
• Skilled at receiving and providing direct feedback
• Collaborative mindset and great teamwork skills
• Entrepreneurial & adaptable; great learning skills
• Curious, research‑minded, data‑informed
• Able to search for possible solutions and apply them
• Creative confidence
• Proactive communicator
• A sense of humor and a love of online culture
• Thrives in a start‑up culture