Key Account Management Expert Region Europe - Consumer & Retail Sector

Key Account Management Expert Region Europe - Consumer & Retail Sector

Location: Courbevoie, FR

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, CEVA Logistics is a Top 5 global 3PL.

We believe that employees are key to our success. We engage and empower our diverse, global team to co-create value with our customers through contract logistics and air, ocean, ground, and finished vehicle transport. CEVA Logistics offers a dynamic work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics and be part of a team that values imagination, continued learning, and is committed to excellence.

YOUR ROLE

Our European Business Development team has an exciting opportunity for a dynamic Regional Key Account Manager (RKAM) to develop new and existing business within the Consumer and Retail sector across Europe.

This pivotal role evaluates the regional market to identify potential customers and opportunities requiring integrated logistics solutions across Air, Ocean, Ground & Rail, and Contract Logistics. It combines active solutions selling and client development, requiring a hunter mentality and account management style.

WHAT ARE YOU GOING TO DO?

Reporting into the European Regional Sector Leader for Consumer & Retail, you will lead the development and implementation of account plans, including relationship building at ‘C’ level, competitor analysis, stakeholder mapping, solution selling, and account strategy and development within the dedicated account portfolio.

You will identify, qualify and develop opportunities from ‘contact to contract’ in collaboration with business unit directors and P&L owners, lead complex negotiations with customers, manage the investment proposal, ICAP preparation, ROI considerations, and ensure compliance with local legal procedures. You will manage P&L and accounts receivable across all business lines to ensure customer obligations are met in line with commercial agreements, and provide regular reports and business overviews to internal and external stakeholders.

Your expertise will evaluate market dynamics, target potential customers throughout Europe, collaborate with operational leaders, educate them on specific needs within the Consumer & Retail sector, and formulate effective marketing strategies, product offerings, and account successes.

WHO ARE WE LOOKING FOR?

The successful applicant will lead sales initiatives alongside Regional Sales Teams, ensuring our services in Air, Ocean, Ground & Rail, and Contract Logistics become the preferred choice in a highly competitive market. They must be an expert in business development strategies within the Consumer & Retail sector, with significant experience in defining, leading, and deploying account management strategies focused on new business and existing client portfolios.

QUALIFICATIONS

• Significant knowledge and experience in the R&C sector.
• Defined and developed network of clients and contacts.
• Strong commercial and business acumen.
• Natural negotiation, influencing and problem‑solving skills.
• Strong leadership skills with the ability to build strategic partnerships.
• Experience working in a global/regional matrixed organisation.
• Excellent communication skills and proficiency in English.

We are ideally looking for someone to be based anywhere across mainland Europe.

ABOUT TOMORROW

We value your professional and personal growth. CEVA offers abundant career opportunities for you to thrive within a global organization and as part of the CMA CGM Group, where diversity is critical to success.