Junior Technical Product Manager

Requirements

• Education - Bachelor or Master’s degree from a top‑tier engineering school (or equivalent) or a top‑tier business school
• Eager to learn - You are excited to discover new scopes and learn new technologies
• Embrace complexity - You have a habit of digging deep to understand how things really work
• Problem‑solver - You thrive to find solutions to people’s problems
• Communicator - Excellent writing and summarising skills. As you will work with Bigblue's transversal teams, you make sure everyone understands complex situations and you build strong relationships with the different teams
• Languages
  • Strong English & French communication skills - written & oral - to engage with all team members and merchants
• (Desirable) Work experience - Past experience in a cross‑functional role in technology, support or operations
• (Desirable) Programming - Experience with software engineering and programming, or software tools (inspector, Google Cloud logs, Postman, etc.). If you’re interested, the role can include development and maintenance of our software
• (Desirable) Data Analysis - Ability to analyse product data and manipulate databases (SQL)

What the job involves

• You’ll join the team that powers Bigblue’s growth, with a triple mission:
• Absorb complexity and connect teams so the company can scale quickly without breaking
• Stay close to merchants and warehouse operators to detect issues and opportunities early
• Ensure that every release makes the experience smoother and more reliable
• You’ll collaborate directly with experienced product managers and engineers (Apple, Vimeo, Frichti, Kapten, Alan, etc.) and see how a world‑class product team builds, adapts, and scales technology
• Along the way, you’ll gain hands‑on product expertise, sharpen your technical skills, and play a central role in shaping Bigblue’s future
• Investigate merchants’ issues, find solutions, and make sure their operations keep running smoothly
• Capture and prioritise feedback from users to help shape the product roadmap
• Troubleshoot problems alongside engineers and ensure fixes are delivered quickly
• Support product launches with clear documentation, training, and communication so merchants adopt new features with confidence
• Analyse product usage to uncover opportunities that drive adoption and growth
• Collaborate with internal teams to ensure merchants get the best possible product experience