Junior Infrastructure Engineer

Junior Infrastructure Engineer

Reports to: Infrastructure Manager

Location: Leeds / Darlington

We’re looking for a motivated and enthusiastic Junior Infrastructure Engineer to join our team. This is a fantastic opportunity to kick‑start or develop your career in IT infrastructure, working with modern Microsoft technologies while being supported by experienced engineers.

In this hands‑on role, you’ll build your technical skills while helping to support and improve the infrastructure that underpins critical business systems. You’ll gain exposure to real‑world environments, learn how issues are prioritised and resolved, and play a key part in keeping systems running smoothly.

What’s in it for you?

• Fantastic company discounts: Up to 80% off our stylish kitchen ranges and products
• Access to Retail Trust
• Flexible holidays: Buy up to five extra days with our holiday purchase scheme
• Wellbeing support: Access to our virtual GP service and employee assistance platform 24/7
• Lifestyle perks: Cycle to work scheme and savings on hundreds of top brands via our benefits app
• A collaborative culture built on care, inclusion, and continuous improvement

What You’ll Be Doing

• Supporting and maintaining server infrastructure that underpins critical business systems
• Assisting with Infrastructure team tickets and learning how to resolve issues effectively
• Supporting the Microsoft estate, including Active Directory, Office 365 and Exchange
• Helping with Intune package deployment and maintenance
• Investigating and resolving tickets escalated from the Desktop team
• Monitoring system alerts and escalating issues where required
• Supporting software rollouts, server maintenance and routine infrastructure activities
• Attending team meetings and contributing to continuous improvement discussions
• Assisting with disaster recovery testing and documentation

Who We’re Looking For

• A genuine interest in IT infrastructure and Microsoft technologies
• Strong communication skills, with a friendly and proactive approach
• Organised, motivated and eager to learn and develop
• Ability to follow processes and produce clear documentation
• Some exposure to Microsoft technologies, virtualisation or IT support environments
• A flexible, positive attitude with the ability to adapt in a changing environment
• Willingness to occasionally travel to other sites if required

We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.