IT Telephony Migration Specialist & Remote Training Lead

HCLTech is seeking an IT Specialist to support a large-scale telephony migration project, migrating 5,300 users across 1,000 sites to a new Microsoft Teams-based telephony solution. The role splits 60% testing/hypercare and 40% remote end-user training.

You will coordinate with local IT teams, site managers, and telecom administrators, ensuring guides and FAQs align with OneVoice features. Strong collaboration and time management are essential.