IT Support Specialist

Location: Paris, France

Type: Full Time

Hours: 8 hours per day

Skills: Hardware and Software Knowledge, Troubleshooting

BCIC Swiss GmBH | Best Connect International Company is looking for a full time on-site IT Support Specialist job in France.

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot XP, Windows. Cisco Jabber is another authorized desktop application.
• Have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform general preventative maintenance tasks on computers, laptops, and printers.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
• Have broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements

• Must hold a valid work permit in France.
• Several years of professional experience in the field of IT support would be great.
• Language needed minimum B2.

Salary: Negotiable

To Apply:

Apply Now!

Contact

Maslinia Sujnus ShifaIT Project Manager Linkedin