IT Support Engineer
Role Overview
We are hiring an experienced IT Support Engineer to join our onsite support team in Puteaux, Île-de-France. The successful candidate will provide technical support for end-users, install software, and troubleshoot network and server issues. The role involves working independently and coordinating with the backend team to resolve IT issues.
What You Will Do
The IT Support Engineer will be responsible for providing technical support for desktops, laptops, office IT, and network devices.
They will also be responsible for installing software, onboarding new users, and troubleshooting issues with Microsoft Office and SharePoint.
Why It Might Be a Fit
The ideal candidate will have 5+ years of experience in IT support, with increasing levels of responsibility and technical expertise. They will have in-depth knowledge of Microsoft Windows and ServiceNow, as well as experience with Active Directory and Microsoft server technologies.
Requirements
- 5+ years of experience in IT support
- In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems
- Knowledge and experience with ServiceNow or similar ticketing system
- Understanding of Active Directory
- Familiarity with Microsoft server technologies and their associated user management tools