IT Site Support

• Act as the first point of contact for IT and business‑related matters at the manufacturing site, supporting daily operations and addressing local technology needs.
• Deliver Onsite Technical Support
  • Provide hands‑on technical assistance to end users, troubleshoot issues, and resolve incidents affecting workplace productivity and site operations.
• Troubleshoot IT Hardware and Software
  • Diagnose and resolve issues involving Windows clients, computer hardware, printers, network connectivity, and other end‑user technologies.
• Manage Incidents and Service Requests
  • Register, manage, and resolve IT incidents and service requests through ServiceNow, ensuring appropriate prioritization and timely follow‑up.
• Coordinate with Central IT Teams
  • Work closely with the central Service Desk and regional IT teams to ...
• Support Microsoft and Azure Services
  • Provide support for Microsoft 365, Azure Active Directory, and corporate IT infrastructure used by employees at the local site.
• Assist with Manufacturing IT Systems
  • Support manufacturing‑related technologies, including MES applications and production devices, helping maintain stable IT operations in production areas.
• Support Local Business Stakeholders
  • Work with local business representatives to understand their IT needs, identify technical requirements, and translate them into appropriate service requests.
• Manage Local IT Priorities
  • Independently organize and prioritize onsite IT activities while following established IT processes, procedures, and service standards.
• Maintain Local IT Relationships
  • Act as a local IT ambassador, building strong relationships with production teams and site management while promoting effective cooperation with IT departments.

Requirements

• Windows and IT Systems Administration
  • Solid knowledge of Windows operating systems, IT systems administration, and client management, with the ability to support daily workplace IT operations.
• Basic understanding of networking concepts, including network connectivity, troubleshooting, and VLANs, with the ability to identify common infrastructure issues.
• Microsoft 365 and Azure
  • Experience supporting Microsoft 365, Azure, and Azure Active Directory, including user environments and common end‑user access issues.
• Hardware Troubleshooting
  • Hands‑on experience diagnosing and resolving hardware issues, supporting workstations and peripherals, and performing onsite IT activities.
• IT Incident and Service Management
  • Understanding of IT support processes, including incident handling, service request management, issue prioritization, and coordination with central support teams.
• Communication and Interpersonal Skills
  • Good communication and interpersonal skills, with the ability to provide clear technical assistance and cooperate effectively with users and IT colleagues.
• Problem‑Solving Approach
  • Proactive, service‑oriented mindset with strong problem‑solving abilities and the confidence to investigate issues and take ownership of their resolution.
• International Environment
  • Ability to work effectively in an international environment, collaborating with local business stakeholders and geographically distributed IT teams.
• Fluent English, enabling effective communication with international colleagues, central IT teams, and local stakeholders.
• Onsite Availability and Driving Licence
  • Valid driving licence and flexibility to work onsite in a manufacturing environment, providing hands‑on support and responding to local operational needs.

What we offer

• B2B Contract
  • Employment based on a B2B contract
• Stable and Dynamic International Firm
  • Opportunity to work in a stable, dynamically developing international company
• Engaging Projects and Latest IT
  • Chance to participate in interesting projects and work with the latest information technologies
• Competitive Rates
  • Attractive remuneration rates offeres
• Renowned International Projects
  • Involvement in the most prestigious international project
• MultiSport and Private Medical Care
  • MultiSport and Private Medical Care