IT Service Delivery Lead - Incident & Ops Excellence

Chanel, Inc. is seeking a Service Delivery Manager to oversee IT service delivery and maintain operational excellence. You will coordinate daily operations, manage incidents, and ensure compliance with service levels. The role requires leadership capabilities, experience in IT service management, and proficiency in ITIL v4.

Preferred candidates will have strong technical knowledge in integration platforms and cloud infrastructure, alongside proven experience in managing cross-functional teams. Join Chanel's transformation team to contribute to its tech strategy.