IT RepoClear and DCL Support Analyst

Overview

IT Support Analyst – Paris. Role within the RepoClear and Digital AssetClear IT team at LCH SA/LSEG, supporting in-house trade management and risk systems, production processes, monitoring, and incident coordination. The role is based in Paris, with on-site on-call coverage from 8:00 to 20:00 Paris time. Strong verbal and written English skills are required.

Responsibilities

• Work with the Business lines to write detailed specifications for implementation.
• Validate updated application user guides following releases.
• Test and validate fixes and enhancements.
• Validate and historize test results; accompany projects to ensure testing perimeter is up to date.
• Be the point of contact for testing and any new requirements.
• Define test use cases with collaborators; provide support when member test campaigns are launched.
• Provide frequent status updates on tests and topics you lead; develop action and remediation plans when necessary.
• Participate in recruitment and support integration of new joiners to the team.
• Plan, organize, and deliver your area’s activities (planning, resources, budget); organize governance of initiatives and coordinate internal and external participants to meet deliveries and budget deadlines.

Candidate Profile / Key Skills

• SQL skills suitable for data analysis and problem solving; desire to automate manual tasks to improve efficiency.
• Strong understanding of control environment in regulated financial services, covering development, test and production environments.
• Structured, proactive, and clear communicator with initiative; ability to escalate issues quickly.
• Fluent in French and English (verbal and written).
• Good understanding of Financial Markets Information Systems structure and functioning; ability to learn our business and systems.
• Autonomy and ability to integrate within teams; good interpersonal and user-focused skills.
• Strong writing skills (test plans, acceptance reports); good analysis and innovation capabilities.
• Team player with dynamism, delivery orientation, and the ability to work in multicultural and distributed teams.
• Occasional travel may be required.

Preferred Skills

• Familiarity with Incident, Problem, and Change Management tools (e.g., ServiceNow).
• Some scripting in Unix and programming in a language such as Java.

About LSEG

LSEG envisions being the most trusted expert in global financial markets, providing access to capital and enabling sustainable growth. LSEG operates across four divisions: Capital Markets, Post Trade, Global Technology Services, and Information Services. The group promotes integrity, partnership, excellence and change, and supports a diverse, inclusive workforce. LSEG is an equal opportunities employer and provides accommodation in line with applicable law where needed.