IT Project Associate Team Lead W/M

Job Summary

As IT Project Associate Team Lead at Pennylane, you will lead the IT Project team and drive operational excellence across projects, security, compliance, and internal tooling. You will foster a collaborative, autonomous, and high-performance culture while supporting the growth and development of team members through coaching, training, and clear prioritization.

Team Leadership

You will ensure strong execution, ownership, and continuous improvement across the team’s daily operations and long‑term initiatives.

Core Responsibilities

• Administer and secure key platforms such as Okta, Cloudflare Zero Trust, Google Workspace, and other critical SaaS tools.
• Manage Identity & Access Management processes through SSO and SCIM.
• Define scalable governance standards for configuration, change management, and platform reliability.
• Improve resilience through monitoring, automation, and continuity‑oriented practices.
• Drive workflow optimization and automation projects.
• Manage and deliver cross‑functional IT projects with clear milestones and measurable outcomes.
• Maintain high‑quality documentation and internal knowledge bases.
• Reduce operational overhead through standardization and process improvements.
• Identify impactful AI use cases across IT operations and workflows; deploy approved AI tools while ensuring safe and responsible usage.
• Define AI governance standards in collaboration with the internal AI committee.
• Build AI literacy through training, documentation, and operational best practices.
• Monitor emerging AI trends, risks, and enterprise adoption patterns.
• Maintain and enforce policies aligned with ISO 27001 and DORA requirements.
• Oversee access reviews, security audits, and remediation tracking.
• Support audit preparation and compliance evidence collection.
• Promote pragmatic security practices balancing protection, scalability, and user experience.
• Manage Shadow IT usage through clear governance and communication.
• Administer the Apple/macOS environment through Jamf.
• Manage device hardening, inventory accuracy, tagging, and compliance monitoring.
• Ensure fleet security policies and updates are consistently enforced.
• Manage external vendors and contribute to operational cost efficiency.
• Track and optimize the IT Project budget.
• Evaluate new tools and solutions based on operational impact, risks, and scalability.
• Collaborate closely with IT Support, Security Compliance, AppSec, and FinSec teams to align processes, tooling, and operational priorities.
• Contribute to onboarding/offboarding processes, automation initiatives, training programs, and company‑wide security practices.

Experience

• Proven experience as an IT Lead, IT Project Manager, or similar role in a fast‑growing SaaS or tech environment.
• Experience managing operational IT projects and cross‑functional initiatives.
• Previous experience leading or mentoring technical teams is a strong plus.

Technical Skills

• Hands‑on experience with SaaS administration tools such as Google Workspace, Jamf, Slack, Notion, Okta, and Cloudflare Zero Trust.
• Solid understanding of Identity & Access Management concepts, including SSO and SCIM.
• Comfortable working in Apple/macOS environments.
• Good understanding of IT security, access governance, and compliance frameworks such as ISO 27001 or SOC 2.
• Familiarity with AI tools, large‑language models, automation workflows, and enterprise AI adoption practices.
• Scripting and automation skills (Bash, Zsh, Python) are considered a strong plus.

Mindset & Soft Skills

• Strong ownership mindset with the ability to drive topics end‑to‑end.
• Pragmatic and solution‑oriented approach balancing security, scalability, and user experience.
• Excellent communication and stakeholder management skills.
• Rigorous approach to documentation, operational quality, and continuous improvement.
• Strong prioritization and organizational skills in fast‑moving environments.

Languages

• Fluent in both English and French (written and spoken).

Benefits

• 25 vacation days paid by Pennylane.
• Competitive compensation package.
• Company shares.
• Home office budget and monthly allowance for coworking space.
• Access to fitness spaces and wellness activities through Gymlib.
• Access to Busuu for language improvement.
• Latest Apple equipment.
• Remote work allowed from within Europe with a maximum time difference of two hours from CET.

Equal Opportunity Statement

We fully embrace diversity, equity, and inclusion and are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are.