IT Product Manager

About the job

SPM Product manager main role is to define the strategy and vision of the Silva SPM product, drive the design based on business expectations, and coordinate development and deployment. He/she scales the product to meet business objectives and customer satisfaction.

Note: SPM will be a new product following PEPPS implementation for AXA GO, so the focus will be on the productization of PEPPS as a product for other entities and continuing to evolve and enhance the product.

Main missions

• Fully accountable for the product’s scope throughout the entire lifecycle, including user needs and market trend analysis, marketing, communication, brand management, finance (costing, pricing, invoicing), P&L, build, transition, operations, support, continuous improvement, and decommissioning, according to the Product Management Framework standards.
• Ensures performance sustainability and cost efficiency of the product, with the primary target to deliver value for the Group.
• Identifies which processes, architecture, and business capabilities the product will contribute to.
• Federates all initiatives in a functional area and provides guidance to the team in charge of development activities.
• Aligns with other processes/teams: Product Portfolio Management, Product catalog management, architecture, security, risk, compliance, OPD, Global service center, ITAM, etc.

Expected skills & experience

We are looking for someone with the following experience and skills:

Technical skills

• Strong knowledge of product management principles and standards
• Strong knowledge of GO Strategy and Group ambition
• ServiceNow SPM module functional knowledge
• Ability to understand functional requirements and propose product features

Soft skills / transversal skills

• Ability to work autonomously and proactively, as well as in a team
• Ability to understand various functional contexts
• Leadership and influencing skills
• Excellent communication and presentation skills
• Customer and results orientation, with the ability to deliver value and benefits to customers
• Collaboration and networking skills, with the ability to build and maintain positive relationships across GO and AXA entities
• Ability to manage conflicts and provide guidance

What we offer

We’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting diversity and inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.