IT Operations Team Lead - Data Center
ByteBridge is a widely trusted innovator of IT services,including data center, enterprise IT, and unifiedcommunications. ByteBridge was founded by a team ofpassionate dedicated experts with a vision to achievecustomer success through technology enablement. Webridge the technical gaps to help enterprises' visioncome true and expand their business on a global scale.To date, ByteBridge has been trusted by some of theworld's leading international companies.
Position Overview
We are seeking an experienced IT Operations Team Lead tosupport data center operations in France for a majorglobal cloud infrastructure project. The selectedcandidate will be responsible for leading a team indelivering high-availability IT infrastructure supportin a hybrid 24/7 and 5/8 shift environment. This role ison-site, and the exact location will be confirmed priorto onboarding. Candidates should be based in or near theÎle-de-France region or willing to relocate.
Key Responsibilities
- Manage a team responsible for 24/7 and 5/8 shiftcoverage for data center operations, ensuringcompliance with service SLAs and responsetimelines
- Oversee and execute scheduled tasks, incidents, andtemporary work orders
- Identify operational risks and lead continuousimprovement of EOP (Emergency OperatingProcedures)
- Independently execute SOP-based work orders andcontribute to ongoing optimization of processquality and efficiency
- Lead by example in building a stable, reliable, andefficient team
- Coordinate cross-functional projects usingstructured project management tools andmethodologies
- Drive operational excellence and exceed deliveryexpectations
Required Qualifications
- Associate degree or above (or equivalent), inComputer Science or related fields
- 3+ years of industry experience in IT infrastructureor data center operations
- Minimum 3 years of professional work experience
Skills & Attributes
- Strong hands-on skills in IT infrastructure and datacenter operations
- Team leadership, staff scheduling, and shiftcoordination
- Familiarity with SOP/EOP process management andquality control
- Project coordination, workflow optimization, andservice delivery mindset
- Excellent communication, logical expression, andpolite listening
- Proven ability to foster teamwork and collaborationacross functions
- Strong problem-solving and risk mitigationawareness
Paid leave, health insurance, meal vouchers, and transport reimbursement. Shift allowance and RTT applies to night, weekend, and public holiday work.
Employment Notes
- This is a 12-month fixed-term contract (CDD) aligned with a specific project timeline. Subject to project continuation and individual performance, there is potential for conversion to a permanent contract (CDI).
- Compensation will be aligned with market standardsand based on experience
- Health and social security contributions will followFrench statutory requirements