IT Operations Manager junior h/f

Job Description:

Airbus Defence and Space is looking for an IT Operations Manager junior h/f to join our team based in Toulouse, France.

Do you want to contribute to a dynamic vision of infrastructure services? Do you aspire to work on international projects?

Come and shape your career within the Digital department at Airbus Defence and Space.

Digital department needs talented people who can make a real difference to how we support, enable and deliver a diverse range of technological solutions and services to our business partners and customers.

What does this mean for you?

You will join a team of 14 people within the Digital Infrastructure department in Toulouse (Palays site)

You will be responsible for supporting the IT infrastructure that directly support the Space business (Satellite on-boarded software, satellite operations, ground segments).

In this role, you will play a key part in ensuring the stability and evolution of our IT services. You will be responsible for coordinating operational activities and managing technical projects to ensure high service availability and alignment with business needs. You will act as a bridge between IT technical teams and Business stakeholders, ensuring that IT operations run smoothly and projects are delivered on time.

This activity is manage using Agile methodology (Scrum and Kanban).

How we care for you:

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your Challenges:

You will contribute to the following main activities:

• IT Operations Management: Monitor service levels (SLAs), manage incident escalations, and ensure the stability of the production environment.
• Project Management: Coordinate technical projects from planning to deployment, manage timelines, and ensure communication between cross-functional teams.
• Service Improvement & Governance: Identify operational bottlenecks, propose automation or optimization workflows, and produce performance reports (KPIs).
• Stakeholder Coordination: Act as a point of contact for business users and technical teams, ensuring requirements are understood and operational needs are met.