IT Operations Expert (Data Center / IDC)
IT Operations Expert (Data Center / IDC)
Location: Netherlands
Global Data Center Projects
Chinese/Mandarin Required
Assurez-vous de postuler avec toutes les informations demandées, comme indiqué dans l'aperçu du poste ci-dessous.
TITANICOM is hiring experienced IT Operations Experts to support large-scale international data center and IT infrastructure projects across Europe.
Responsibilities:
• Participate in 5×8 IDC/data center operations and on-site support
• Respond to incidents, execute work orders, and handle temporary operational tasks based on SLA requirements
• Conduct risk analysis, establish risk control measures, and continuously optimize SOP/EOP processes
• Independently troubleshoot complex IT infrastructure issues and coordinate cross-functional teams
• Support server, network, and infrastructure operations to ensure stable and efficient delivery
• Lead operational improvement initiatives, optimize workflows, and improve team efficiency and stability
• Coordinate projects and drive cross-team collaboration
Requirements:
• Chinese/Mandarin is mandatory
• 3+ years of IDC / Data Center / IT Operations experience
• Familiar with ticketing systems, SOP/EOP procedures, and incident management
• Knowledge of servers, networking, cabling, and infrastructure support
• Strong troubleshooting, communication, and coordination skills
• Experience in project coordination or team management is preferred
• English or local European language communication ability preferred
What We Offer:
• International projects and global technical exposure
• Career development and advanced technical training
• Professional support from global infrastructure teams
• Competitive salary and performance-based benefits
About TITANICOM:
TITANICOM specializes in global IT hardware system integration and infrastructure deployment services. Headquartered in Hong Kong, with technical service centers across Asia, Europe, Africa, and North America, we provide 24/7 IT deployment and support services in over 50 countries worldwide. xuezdbg
Feel free to connect or send your CV via LinkedIn message.