IT Manager

About Nomad Internet

We started Nomad Internet because we believe that rural communities are special, but remote areas can be very challenging without access to reliable high-speed internet. If you have ever experienced living in a rural community, you can understand the struggles of poor internet quality. It can ruin your whole day to plan around the internet randomly “going out”. Rural communities need access to high-speed internet just as much as urban folks do. We felt it was time for a change! Over the last 4 years, with the help of rural communities around the country, we are now one of the largest rural internet providers in the country. Nomad Internet provides the best wireless internet you can possibly experience. With our use of C-band spectrum and the Nomad Omega, Air and Raptor modems, most Nomad Internet customers experience speeds between 100-200mbps. Plus, the Nomad Air Travel option allows customers to take this internet anywhere they travel! At Nomad Internet, we are the best in the world at one thing: rural internet. Our entire focus is bringing reliable, high-speed wifi to rural communities, and we want you to put us to the test.

Job Description

This is a remote position. At Nomad Internet, we rely on IT systems to power the solutions that help consumers around the world. We’re seeking an experienced IT manager who has the technological skills to make us even more efficient. This person will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training. The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.

Objectives of this role

• Zoho essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory

Responsibilities

• Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
• Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.
• Analyze processes, technologies, and vendors continually to find areas for improvement
• Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needs.
• Train employees to use software and hardware; troubleshoot issues and provide technical support when needed
• Develop and execute disaster planning and maintain data backups.

Required skills and qualifications

• Five or more years of experience in IT management
• Deep knowledge of programming languages and operating systems (ex: Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
• Expertise in implementing, configuring, and testing IT solutions
• Strong creative and analytical thinking

Preferred Skills And Qualifications

• Bachelor’s degree (or equivalent) in information technology or computer science
• Professional certification